True Religion Brand JeansReviews of eu.truereligion.com

Discount code wont work and cant get any customer service!

I ordered the true logo jogging set on sale at $83.99 for the bottom and $79.99 for the top. 3 weeks later it dropped down to $29.99 each. Imagine my dismay when the price dropped a whole $100. I called customer Service which was closed. I then sent to seperate emails and got no response. It has not neen 30 days yet which is their return policy. All I wanted was a refund or credit for the difference. I would have sent it back, got a refund and repurchased the sale item but, I'm out of town. Very disappointed, I fell like I got robbed. Won't be in a hurry to buy from you all again... Sales only!!

I have placed an order and paid for the shipping delivery which was £15. It’s taken weeks to arrive. And now I have recieved a fee from Royal Mail for £15 which would make delivery total £30. This is not disclosed when purchasing any product. If I do not pay the extra £15 my items will be returned. I have emailed customer services and have had no reply. I have had to email again. I am limited on time for a response about this problem. Yet any contact from them is minimal.

TERRIBLE COMPANY i ordered my jeans for 120% over two months ago i still have not recieved my product or refund I email the customer service ever day to get my refund, they have stopped replying to me and ignore my emails i dont know how to get my money back

I love the product, but I hate the customer service. Every time I order from them I only get one of my items, and it always takes them forever to refund me for the product that they never had in stock that they sold me.

Worst company ive ever dealt with never sent my order out but took my money and kept saying they was trying to find my order every time i got intouch they kept telling me to wait 24 hours id wait and nothing happened after contacting them constantly after 4 weeks they tell me the item is out of stock and ive got to wait for a refund i then had to chase them up for a refund it took another 4 days and opening a case with paypal to get my money back

Terrible is an understatement. DO NOT BUY FROM THIS COMPANY. I purchased numerous items online non turned up, had to call them five times only to be told shipping is pending. Asked them to cancel my order and refund me only to told no they can’t do that and I need to wait so they can try and fulfill the order. One month on still no items... What a load of fraudulent crooks!! Will never again use this rubbish company.

Absolutely disgusting customer service. Purchased an item which I needed to return. Was told the label was emailed to myself and it wasn’t. The girl on the phone had no idea what she was on about it’s not hard to just send a pre paid returns label to an email address which they have already used to confirm my order. After being on the phone for over 25 minutes I asked to speak to another advisor, who conveniently cut me off. I then had to ring back and sit on hold to be told it could take 35 minutes for the return label to be emailed. What a load of rubbish when you purchase from them they email straight away. And to make it even worse the items which are saying pending delivery which were christmas presents have now got to be cancelled because they aren’t even available. Don’t ever use this website Absolutely terrible 😡😡😡😡