Educational Testing ServiceReviews of ets.org

For God sake do not take GRE online! They make the experience as painful as possible for a test you shouldn’t even need to take. The ETS lady had me on a wild goose chase for an hour inspecting my study room like the gestapo. I had so much unwarranted stress going into the exam! They watch you like a hawk when taking the whole test. Terrible service! Terrible experience! I’d feel more comfortable taking the test in prison. Hope they rot!

I have had issues each time I have taken a PRAXIS exam. Most recently, I showed for my at-home exam at the scheduled time and got a message that my exam had already been completed or was terminated. I contacted ETS, sent a screenshot of my login screen with the time, and spoke with someone who was not able to help. I then got an email that said I failed to take my test. I called again, wasn't able to get the issue resolved and my case is now being escalated to "the team that can help with refunds and rescheduling." We'll see what happens but this has been very frustrating.

If I could I'd give 0 stars. Online test was a huge scam. They terminated my test for no reason and stole $370 from me, no refunds, no option to reschedule even. A bunch of incompetent people working at a call center somewhere in India that barely speak English themselves. Never again!!! I would genuinely recommend everybody to consider IELTS instead.

Horrible experience. They canceled my score without giving me a clear reason why. They said that my writing task did not follow the instructions or contained ideas found in other sources. I am very confident that none of this is true. I followed the instructions closely and my work is completely original. After calling and emailing them, they refused to give me the exact issue with my writing and they said there's no possibility for re-evaluation or refund. Avoid at all costs.

I hate this website. I got a 118/120 on the test, so this is not about the test at all. I cant log in. I cant reset my password. I dont even know where to go to get my results. I cant reach out because they have a horrible bot. When I fill in a form to reach out the bot says "couldnt send it. try again". I just wanna know whos responsible for this HORRIBLE WEBSITE. You know where you're going after this life. Shame on you

Don't use Ets training services to obtain CSCS cards or sentinel cards as they don't train you properly . They don't teach you content that will come up in your exams , and when you do come to sitting the exam you won't know the questions and are destined to fail as u haven't covered it . They try and condense learning for CSCS into a 1 week course , giving you little to no time to prepare for a test and they say that certain topics for a exam won t come up or not to worry about it and then when you do the exam they do so they set you up to fail .

I am only retaking this test (which is very inaccurate to judge English skills, by the way) because of very inadequate policies from us universities. MyEnglish is bad, but you won’t notice that from this test (where I always get incredibly high results). ETS took the money of my payment and no test was scheduled. I’ve been fighting for two weeks with customer service. Totally dissatisfied and losing motivation for my phd applications.

I had a very bad experience with ETS. My TOEFL Home Edition test disconnected near the end because of their system, and my score was cancelled even though I did nothing wrong. For almost two months, after sending dozens of emails, making multiple phone calls, and repeatedly chatting with their customer service, ETS still ignored my case. They kept giving me copy-paste replies and transferring me between departments without providing any real help. I kept asking for a refund, but they never refunded me or offered any proper solution. Only after I filed a BBB complaint, they suddenly offered me a makeup test ,but by that time, I had already missed my university deadlines, so it was useless for me. When I rejected the makeup test and continued the complaint, ETS finally refunded my money , and even then, they didn’t refund the full amount at first. I had to follow up again to get the rest. Very unprofessional and stressful experience. I had to fight for weeks just to get my own money back.