Educational Testing ServiceReviews of ets.org

UNE ESCROQUERIE Ce site est à fuir! Lorsque ma fille s'est connectée une sorte de robot à pris la main sur son ordi de façon autoritaire et a commencé à regarder les applis installées, puis a mis un terme au test avant même qu'il ne soit commencée sans aucun motif. A présent ETS refuse de reprogrammer un nouveau test et fait les pires des difficultés pour rembourser les 120$ que j'ai payé. Ce sont des escrocs qui utilisent un jargon fumeux avec des prétextes bidons de "sécurité" pour ne pas rendre le service vendu et refusent de rembourser les clients lésés.

I paid for TOELF and didn't even get registered for an exam. No refund even after many emails. I lost 180$ for nothing due to them

Joining more than a hundred people in expressing extreme disappointment with my test, which I had to take at home due to the lack of testing centers in my area (Bern, Switzerland). My test got terminated by the proctor with an excuse in the middle of a listening activity (my test was running smoothly and my connection to the Proctor was fine until they took my controls and terminated my chat). I have been blamed for not running background checks before the session (which is just not at all true). They will cause problems to terminate your test on purpose so you lose your money and time. It is a scam, avoid it.

I wanted to take a TOEFL iBT at home. During the 10 minute break I did not move a muscle nor leave my testing area. After the break I wasnt able to reconnect to the exam. Long story short - they disconnected me from the exam and accused me of leaving my testing area. After 5 hours of talking to customer service and 6 Proctors I managed to get back to my exam and finish it. Now I am being told that due to all the interruptions experienced during the exam my test wont be graded (interruptions THEY caused...). I dont know w.t.f kind of unprofessional institution this is but if I could I´d give them 0 stars. DONT WASTE YOUR MONEY ON THEM, THEY´LL SCAM THE F OUTTA YOU!!!

Untrustworthy organization. Right before I click start on the Praxis, they say the test has been terminated. After days of following up, they claim it was an app in the background running. Except I opened no app. Nothing. I only turned on the computer and opened the site to take the test. I had previously ran the computer through ProcterU testing requirements and had been cleared to take the test on two different occasions. Absolutely ridiculous.

They deserve 0 stars. Attempted to take a test, but was shut down for no reason. Was given no answers. Wait on the phone for hours for staff that has no desire to actually help. Can we please get another testing service. DO NOT TAKE ONLINE. In person only. Horrible company.

I just took my praxis core writing exam scheduled for at home. Immediately into it, I was told that I would be given 100 minutes for the test. However, on my email receipt/confirmation, it clearly states that the duration will consist of 120 FULL minutes. This being my first time resting to take a praxis exam, I am very disappointed and am NOT looking forward to taking 4 more exams with them. My test was cut short and I better be reimbursed with a free test or time allotted into my previous test. This is just ridiculous.

Terrible customer service and absolutely no flexibility. The tests are a scam.