eTourist Reviews | Read Customer Reviews of etourist.com

eTourist Reviews | Read Customer Reviews of etourist.com

eTourist reviews

Showing 56 reviews with 5 stars · Clear filters

Rebecca H.
Jun 29, 2026
It was a very easy
It was a very easy, straight forward and uncomplicated experience! I expedited my visa and received it within the requested 4 hours. I would definitely use them again.
Response from eTouristJun 30, 2026
Hi Rebecca! Thank you so much for taking the time to share this and for trusting us. We're really glad your UK ETA came through quickly and that the process felt smooth and straightforward from start to finish. We're always here whenever you need us! 🌍 ✈️ Happy travels, The eTourist Team
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Samuel B. O.
Jun 26, 2026
I'm impressed by the service of your…
I'm impressed by the service of your staff Mae. Truly supportive in completing the application.
Response from eTouristJun 29, 2026
Hi Samuel! This made our whole team smile. Mae puts so much heart into every customer she helps and it means the world to us that you felt that. We'll be sure to pass this on to her! 🌍 ✈️ Happy travels, The eTourist Team
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Enid Lucille F.
Jun 24, 2026
Quick service and helpful when I ran…
Quick service and helpful when I ran into trouble.
Response from eTouristJun 25, 2026
Hi Enid! We’re really glad our team could step in and get things sorted for you. No one should ever feel left on their own when something doesn’t go as planned. Thank you for giving us the chance to help! 🌍 ✈️ Happy travels, The eTourist Team
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Wayne
Jun 18, 2026
The process was simple
The process was simple, quick and easy
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Diane D.
Jun 18, 2026
Customized, Real-Time Support
I got stuck when my credit card payment kept failing to go through. Two agents supported me by phone, taking me step by step past the glitch (who knew all I had to do was refresh the screen!) and on to the completion of the application and receipt of the ETA. I really appreciated their customized, real-time support. Both agents were courteous, professional, competent and very helpful. Great customer service!
Response from eTouristJun 18, 2026
Hi Diane! Thank you for sharing this. Technical hiccups happen, but what matters is having someone walk you through it instead of leaving you stuck and that's exactly what our team aims to do every time. Glad it all came together in the end! 🌍 ✈️ Happy travels, The eTourist Team
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DONNA L.
Jun 14, 2026
Lander was very helpful
Lander was very helpful. Easy, fast process.
Response from eTouristJun 15, 2026
Hi Donna! We know your time is valuable and we always want to make the process as painless as possible. We'll make sure Lander sees this, he truly deserves it! So glad it all worked out! 🌍 ✈️ Happy travels, The eTourist Team
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david
Jun 11, 2026
I had trouble with uploading a passport
I had trouble with uploading a proper photo of my passport. I got a call from e-tourist and the representative was very kind and very very helpful. Grateful for the help.
Response from eTouristJun 12, 2026
Hi David! Passport photo uploads can be surprisingly tricky and we're so glad our team could jump in and help you through it. Knowing you felt taken care of means everything to us. Wishing you a wonderful trip ahead! 🌍 ✈️ Happy travels, The eTourist Team
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Elana V.
Jun 9, 2026
This company was wonderful to work with …
This company was wonderful to work with. I had some trouble uploading my photo and received a follow up email and phone call almost immediately. I worked with Lander who was so pleasant and patient with me.
Response from eTouristJun 10, 2026
Hi Elana! The photo upload step can be such a frustrating hurdle and we're really glad our team caught it quickly and reached out right away. Lander is going to be so happy to see this and we will make sure he does! Thank you for your patience and for taking the time to share your experience. Enjoy your trip! 🌍 ✈️ Happy travels, The eTourist Team
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