Doreen
They scammed me in a company ready-made…
They scammed me in a company ready-made sale. I bought a company ready-made in Bulgaria in October 2020, every time the consultant Dmitriy always asked me to courier a new document (it was better to ask immediately the full list). Anyway, when all the documents were on order, for a few months other excuses ... the seller is abroad and bla bla bla, till when in June 2021 they said: sorry but the seller is disappeared, we cannot contact him. I asked for a refund of my 2500€ paid and till now, after 3 months, they never refund. This time with the excuse the Finance has problems, we lost the IBAN, the person in charge of the refund is busy ... they just want to collect money and that's it! It's apparently a good company, in the end, they want just to get their money and that's it!
Response from Eternity Law InternationalNov 27, 2023
Dear Sir/Madam In light of your review and on behalf of ELI, we would like to publically address your concerns regarding the business transaction you refer to. First and foremost, ELI has a commitment to transparency, integrity, and providing world class professional services to our clients. When purchasing a company with a bank account, cooperation is appreciated through all stages of the transaction. During an onboarding process the banks’ compliance teams will often request additional paperwork, if they find that provided documents require additional support. We acknowledged that there were times when both parties, yourself and the seller, experienced delays. While that can be frustrating, we strive to ensure that everyone’s interests are protected. Regarding the refund request, our standard conditions offer to leave the paid amount on deposit towards future services. In this case we have not taken any fees for the services already provided to you, demonstrating our commitment to working in a fair and reasonable manner. We received your consent to this arrangement. You are invited to reopen communication with our team at your convenience, we value your business and we are able and committed to supporting your international business goals. Yours Faithfully Eternity Law International Team