Jessica
I'm so glad I did this…
The whole process from day one felt special. I cry every time I get an update but it also feels so special. I know it wasn't cheap, but to me it has been worth every penny. The team at Eterneva has been so kind and understanding of the pain I have felt since losing my dog and best friend of 15 years. They've even called to check in on me!
Response from EternevaDec 2, 2025
Aw, thank you so much for sharing this, Jessica! When someone has been part of your life for fifteen years, losing them leaves such a painful space — and I’m really glad this journey has felt special and supportive, even through the tears. The updates, the care, the check-ins… none of that is just process for us. It’s our way of honoring the love you shared with your sweet dog and making sure you never feel alone in this part of the grief. I’m grateful to know it’s felt worth it to you, and that you’ve felt understood along the way. With love, Hailey Head of Customer Care