EssentialnaturaloilsReviews of essentialnaturaloils.com

I ordered both the Master Class and All-access pass, received a receipt of payment on 8 April. Is 30 July and despite countless emails, I have never received the associated class materials, paid extra for their international delivery. I have asked for tracking numbers but never have received ANY evidence that the class and all-access workbooks, DVDs and more have ever been sent (I did receive the sign-up bonus book separately). This week, I telephoned 3x and they have not even answered my calls, despite saying that they have 24 hour service. Additionally, for my initial login, it took 3 email requests and several days to receive my logon info.

I ordered from them 12 days ago. One week after payment, I still hadn't got my tracking number so I emailed them and they said they would send my order the day after and give me tracking number. I waited 2 more days, didn't receive anything. I wrote them again, not even a reply after another 2 days. I am getting worried if they are a scam. I order internationally and asked them if they could ship internationally. They said they could and I also paid almost 40% of my order cost as shipping. Are they legit??

I did not get the right amount of liquid in each bottle EMU oil was listed as 2 oz and the Ylang Ylang was listed as 1 oz same size bottle They need to fix the problem The above was just one of the mistakes

Changed price after purchasing it and paying online. Wanted more money.

I had been a returning customer spending over $100 on a regular basis...last order was over $170. I always request glass bottles 4 best essential oil storage of the items I purchase. They sent everything in aluminum. I often ask 4 small samples & they had been excellent about sending them. Buying online it is important when dealing with scents (in my opinion) because they're NOT right down the rd & we're ordering online blindly. They sent me samples previously, but this time not only ignoring the glass request they ignored the request 4 a sample. I told them I was looking 4 a light colored or clear sweet citrus essential oil scent because I make my own body sprays & deodorants. Disappointed they ignored both requests I actually complained 2 customer service explaining that I'm a faithful customer that spends a small fortune in their products. I received an email back saying that they don't always have glass available & can't guarantee it, everyone stores essential oils in the aluminum they use. They continued that I should buy small quantities of any essential oils I'm interested in 2 determine whether I want 2 purchase larger quantities of them later. They didn't seem 2 care...they offered I could return my $170 order. They used 2 b what seemed like a customer oriented business, but all the other positive reviews I had left in the past must've helped others decide 2 purchase thru this fairly new business. Hopefully I can find those positive reviews & remove them as I no longer endorse their business. I spend 2 much annually with them 2 b treated like garbage, yet I'm not wasting my $ shipping the items back 4 what would end up being a partial refund due 2 poor customer services. P.S. I still have the email I sent & the 1 received from them 2 verify my experience. I was hoping 2 leave a screen shot of each, but I don't have the option 2 post pics. Realistically I would've been happy with them offering a free small sample guaranteed with my next purchase, a free empty 16 oz glass bottle with my next purchase, anything really...I'm easy 2 please & would've continued having great things 2 say about them...instead, they've grown 2 big 4 their britches & have no interest in keeping faithful customers.