Essential WatchesReviews of essential-watches.com

Excellent, timely service. No hidden agenda. A straights shooter. A refreshing experience in this business. I would highly recommend Essential to be your first choice when purchasing or selling your watch. You deal directly with Seth the owner so there's no miscommunication. He is a man if his word and very fair in his dealings.

I have no hesitation in recommending Essential Watches having had very positive and safe dealings with them.

Easy to deal with, straightforward, honest, and fair. I have traded a couple times with Essential Watches, and I enjoyed the experience both times. I have recommended them to others, and will continue to do so. They are a professional watch shop.

I have purchased two watches from EW. All arrived in the advertised condition and the rare Patek I was able to purchase is proudly worn every day by my wife of 35 years. Unconditionally happy customer who will go to EW first for future finds.

Seth found me the watch I wanted at the price I wanted to pay. Thanks.

Fred was fantastic to deal with, very professional and thoughtful. Watch was shipped international with the packaging being very good. I would not hesitate in buying from EW again.

Communication was excellent.

When browsing the website I found a watch that I wanted to buy. Since I live overseas when I contacted them I had to transfer a down payment so that they would hold the watch for me. I duly did so. Before I left my country to fly to the US to pick up the watch myself (since it is quite expensive it is too risky for international shipment) I notified the store that I would be coming. They gave an acknowledgement and confirmed that I can take the watch after settling the rest of the payment on my arrival. To my surprise and dismay when I got there the watch is not available since they said there was a mixup and it is still somewhere in NY and had to be sent to LA! They said that it should be no problem and that it will be FedEx'ed overnight. When I arrived again the day after it turned out that the watch I wanted to buy was not included in the FedEx package that arrived! I was perplexed beyond anger! What incompentence! Since I was only for 2 days in LA I had to fly back to where I live. Imagine flying half way across the world only to come back empty handed. The review should have been one star (extremely poor), but not long after that an associate of the store incidentally had to visit my country and the store staff asked him to bring the watch along to give to me. Finally I got the watch but it didn't come with the original box and since it is a Limited Edition watch the box is very valuable in itself. In the end I got the watch that I was looking for but the whole experience was very unpleasant, exhaustive and a waste of a lot of time and money.