Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Essence of Argan (essenceofargan.com) has 268 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 140 reviews with 1 star · Clear filters
Dave John R.
AVOID AT ALL COST!! This company is a total scam targeting the elderly and vulnerable (usually via sponsored Facebook targeting) with a nasty “Free Trial” subscription con that immediately leads to extortionate continued charges for items not ordered or wanted. Very clever set up and just try cancelling anything! They make it as difficult as possible. Let your bank/card company deal with these fraudsters.
Meg F.
Try putting advertising in clear and understandable terms. I have had to pay out money I couldn't afford because i misunderstood the advertisment. I will not be purchasing any more of your product for this reason.
Response from Essence of ArganJun 23, 2024
Hi , Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE". It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.
Lisa S.
Trial products arrived and I tried to cancel subscription via email- they said use chat or call. I used chat - they said call. You cannot cancel for free. You are charged whether you keep the trial products or not. Customer care was a joke. Products are overpriced and they're just trying to trap you. Stay clear.
Response from Essence of ArganJun 23, 2024
Hi , Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE". It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.
SHERI F.
The price tripled and then some. When I told them I was going to put a stop payment on my credit card they said I didn't read the contract. My trial order ended up costing me over 250.00.Do yourself a favour and buy your cream from your local pharmacy...the price you see is the price you pay! This is a true scam!!
Response from Essence of ArganJun 23, 2024
Hi , Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE". It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.
Muni N.
I highly recommend the product to all. I used the cream and it's very effective. Try .
Response from Essence of ArganApr 19, 2024
Dear Muni, We have noticed the review you wrote on Trust Pilot and would like to connect with you regarding the issue you faced. Our company takes customer satisfaction seriously, and we aim to resolve the matter with you as soon as possible. To make things right with you, we would appreciate the opportunity to discuss the matter. We will ship you a gift and process refunds to compensate for the confusion. Please know that we have been sending emails to you, but they might have landed in your SPAM folder, as we have no control over email filtering. To contact us, kindly send us a private message with your email address or phone number. Alternatively, you can reach us through our customer service numbers or use our chat feature available on our website. Here are our contact details: We also have a chat feature available on our website. https://essenceofargan.com/pages/contact USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 31382420 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We look forward to hearing from you and resolving this matter as soon as possible.
Cristina A.
I haven’t even had a chance to try it out. I started the free trial 3/28 and the company had been attempting to charge my account $204 since the 12th day. I made two attempts via chat (if you can get someone to reply in a timely manner) and the first person did not cancel my subscription but asked me to keep the items at $20 each. So I’m not sure why they charge $204. Also said I would have to pay to ship it back to them if I don’t want to keep it. I asked them to send me the contract that I allegedly signed where I agreed to pay $204, agreed to pay to ship back and agreed to pay on the 12th day not the 14th. They continued to refuse to send me anything. So my suggestion would be to buy organic Argan oil from Amazon for $20 and save yourself the hassle. The products might be good I have no idea because I didn’t even have a chance to try it out before I had this horrible experience. But this was enough for me to not trust them and not want to try their products. Finally after a second attempt and advising that I will be filling a bbb complaint against the company, they finally cancelled. They are definitely predatory and I would stay away. Not sure where any positive reviews are coming from, must be from employees or family members.
Response from Essence of ArganApr 13, 2024
Hi , It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.
Kerry T.
The company is a joke gives you the terms and conditions after
Response from Essence of ArganApr 9, 2024
Hi, We have noticed the review you wrote on TrustPilot and would like to connect with you regarding the issue you faced. Our company takes customer satisfaction seriously, and we aim to resolve the matter with you as soon as possible. To make things right with you, we would appreciate the opportunity to discuss the matter. To contact us, kindly send us a private message with your email address or phone number. Alternatively, you can reach us through our customer service numbers or use our chat feature available on our website. Here are our contact details: We also have a chat feature available on our website. https://essenceofargan.com/pages/contact USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 31382420 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We look forward to hearing from you and resolving this matter as soon as possible.
Cindy W.
This company reached out to me after I wrote a negative review saying that they would like to talk to me after I have tried several times before. Now that I’ve reported them to the fraud department and told people my story and I saw their post on Facebook for people to buy their products. I commented on their post and warned others from being scammed and to watch their bank accounts as they charge more than what they tell you as well as go by other names as well. I saw their post again and I am NOT surprised but they blocked me from writing a negative post again. It just goes to show you how they obviously have done this before in order to block someone’s true opinion. Protect yourself from this company. Protect your bank account and please people be careful. Essence of Argan is a scam!!!
Response from Essence of ArganApr 9, 2024
Hi , It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.
