OneAndOnly
Appreciate good customer service !!
I'm very impressed with customer service, had an issue with card, Zelle thoroughly reviewed information with me and after all was said and done I have a lot of respect for this company because of their representative. She went above and beyond for her company make sure they were protected and not to take loss before hearing me out i respect that and appreciate the fact she listened to me and came to an agreement with me!! There will always be issues you can't please everyone! I'm pleased and I appreciate good customer service!!! From what I'm reading product is really good, its the subscription that catches customers off guard with charges maybe company should consider a diff approach moving forward. You have customer service and a really good product so your already over half way there!! I suggest a diff approach than the subscription charges or if using the subscription bring down the cost have a few options not everyone is in the same financial situation.. You may end up with few more types of customers... just food for thought. Thanks again Zelle, I'd hire you, good looking out for your company and customer very classy!!

