I placed an order for a smart HK projector, $67 was debited from my bank account by them but never receive the item;there is no customer care number moreso they don't respond to my email.I strongly believe that I have been scammed, whenever I track it via the link they sent mw;the usual message I get is 'your order is in preparation'.Please,don't patronise ESSENARCTICE;you will be conned if you do.
LO
LORRAINE
Purchased items 16/9/24 Items are to…
Purchased items 16/9/24 Items are to big and bra does not give the fit required, went online to their support site to arrange refund printed proof of purchase as requested but can not get the Australian address for return can you help.
OL
OLEG
Wrong items sent, no refund
Wrong items sent.
Company doesn't want refund , just offered a compensation 2 $!!!!!!!$ , Great !🤮🤮🤮🤮🤮🤮
Thanks for reaching out to us.
We're so sorry for your dissatisfaction, but please kindly understand that
I have tried my best to offer you all the best solutions within my limited authority.
Your kind understanding would be highly appreciated.
Thanks.
On Thu, 1 Aug at 9:19 PM , wrote:
I don't need partial compensation or received items. I need the replacement for correct items or full compensation my spent amount. If You need I return the incorrect item , send me please a freight code. Because all You did is alike a SCAM.
Thursday, 01 August 2024, 03:04AM -04:00 from support-essenarctice.
Hope you can accept the goods and accept compensation.
The freight for returning the goods is too expensive.
This will cost you a lot of money and time.
You can keep the goods after receiving the compensation.
Please advise.
On Thu, 1 Aug at 10:43 AM , wrote:
By the rule, refund must be the full amount , including lthe transportation fee OR a replacement of an incorrect item. Please follow the rules. Thanks !
--
Sent from Mail.ru app for Android
Wednesday, 31 July 2024, 10:32PM -04:00 from support-essenarctic:
May we refund you 2 USD as compensation?
Thanks for your kind understanding.
On Thu, 1 Aug at 6:40 AM ,<0l-
Hello! I ordered an item 4 pcs NISSAN, but received absolutely another stickers. Is that some joke ?
MJ
Mr Jeff F.
Shipping scam
Do not order from these people, I ordered one thing and received something totally different and get this, to return it and put right their mistake they wanted me to pay the shipping costs back to China. I have had a look on Uk review sites and yes Apparently this company is renowned for this type of tactic just to get you to keep something that you didn’t order and have no use for. They were how ever very generous and offered me $2 in compensation as long as I keep the GOODS THEY MISS SENT. won’t tell you what they sent but I would probably get £2 back if I tried to sell them on. Still haven’t stopped laughing, Just avoid at all costs and never trust what they tell you. £30 down the drain.
OW
Ophelia W.
The little dangle and the bow are so…
The little dangle and the bow are so cute.
WB
Willa B.
Been looking for this type of shoe to…
Been looking for this type of shoe to take my overall outfit to the next level. It worked, not too casual like wearing tennis shoes.
OR
Olaf R.
My 7 year old likes to complain about…
My 7 year old likes to complain about every single shoe... "its too tight", "my feet hurt", "my feet are getting sweaty". If this sounds your child too hit that purchase button! I have not heard her complain one bit, even wearing it through a Florida Summer at Disney.
PT
Phyllis T.
These are a great size and fold up for…
These are a great size and fold up for storage nicely. Can’t wait for the kids to use for ring toss on Halloween.