eSIM Card Reviews | Read Customer Reviews of esimcard.com

eSIM CardReviews of esimcard.com

4.5309 reviews
Computers & Phones
250 S Ronald Reagan Blvd Str 106 Orlando, FL, Orlando, Florida

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eSIM Card

About eSIM Card

Get eSIM NoweSIMCard is a leading provider of eSIM services, offering seamless connectivity solutions in over 200 countries. Our platform specializes in two types of data plans: Data Only eSIM and Data-Voice-SMS. We cater to the diverse needs of our users by providing local, regional, and global eSIM options. Whether you're a frequent traveler, a business professional, or someone who needs reliable connectivity, eSIMCard ensures you stay connected without the hassle of changing physical SIM cards. Our commitment to innovation and customer satisfaction sets us apart, delivering high-quality, hassle-free mobile connectivity wherever you go. With eSIMCard, you experience uninterrupted communication, easy setup, and the flexibility to choose plans that best suit your needs.

eSIM Card (esimcard.com) has 309 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: esimcard.com
Website: esimcard.com
Category: Computers & Phones
Location: Orlando, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eSIM Card reviews

Showing 15 reviews with 4 stars · Clear filters

Jana L.
Dec 30, 2025
Guter Support
Ich habe die esim bereits in mehreren Ländern genutzt. In Japan half man mir unkompliziert. Leider klappte es in Marokko nicht, wenngleich der Kundenservice, hier Alice Charlotte, sehr bemüht war. Ich erhielt unkompliziert eine Rückerstattung.
Response from eSIM CardJan 8, 2026
Thank you for sharing your experience! We’re glad to hear that Alice Charlotte was able to assist you promptly and provide a smooth refund process. We apologize for the issue in Morocco but are happy our customer service team could resolve it for you. We appreciate your trust and look forward to keeping you connected in future travels!
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Talal
Nov 4, 2025
Good service but they should allow to…
Good service but they should allow to top up the plan
Response from eSIM CardNov 4, 2025
Thank you, Talal! We’re glad to hear you’re satisfied with our service and appreciate your feedback about plan top-ups. We understand how useful that feature would be, and our team is already exploring ways to make topping up easier in future updates. Your input helps us improve, and we truly appreciate it.
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Danny
Oct 22, 2025
My esim order got revoked and refunded
Update: a cust service contacted me about the issue and she helped me with refunding the balance to my bank card. Thanks for the great after sales service. My esim order got revoked and instead of refunding the money to my card, it was refunded to the app wallet... I cannot use the balance.
Response from eSIM CardNov 4, 2025
Thank you, Danny, for sharing your experience and update. We're glad our customer service team was able to assist and process your refund back to your bank card. In cases where a refund initially goes to the in-app wallet, it can sometimes take a few extra steps for the balance to return to your card, depending on the payment method and bank processing times. We appreciate your patience and are happy that the issue was resolved successfully. If you ever need further assistance or have similar concerns in the future, please don’t hesitate to reach out to our team ; Email: [email protected] — we’re always here to help.
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Paća
Oct 20, 2025
I use this application offen
I use this application offen. All Recommendations.
Response from eSIM CardNov 4, 2025
Thank you, Paća! We're glad to hear you use the app often and that you recommend it. We truly appreciate your continued trust and support, and we look forward to keeping you connected wherever you travel!
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Hans
Jun 2, 2025
Activation issues in Hong Kong (resolved)
(Updated from 1 star after a super helpful and very lengthy support chat lasting over an hour). The start (yesterday) wasn't great: I couldn't activate my esim (error message) after arriving in Hong Kong. I tried different ways to resolve this, but had no success. Error message suggested there might be an issue with the esim. I then bought another esim with the same result. After this I received sms messages asking me to click a link, presumably to fix it. The link was fully in Chinese, I tried finding my way through but no success. One day later: the support chat walked me through all the steps. It turned out the automatic install had an incorrect apn setting and a new web link I received had a page that allowed me to switch from Chinese to English, requesting me to add 'real name' information including a passport photo. Now it works. I trust the apn setting and web link will be fixed so others have a smooth experience, and if you travel to HK or CN be aware of the 'real name' verification.
Response from eSIM CardJul 2, 2025
Thank you so much for your feedback! We’re thrilled to hear that Laura was able to assist you in getting everything set up and working smoothly. We take pride in offering excellent customer support, and it’s great to know it made a difference. If you ever need help again, we're always here for you. Happy connecting!
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Silvina V.
May 12, 2025
Sin la ayuda del support no habría…
Sin la ayuda del support no habría llegado a resolver
Response from eSIM CardAug 27, 2025
Thank you, Silvina! We’re glad our support team was able to assist you and help resolve the issue. Reliable step-by-step guidance is exactly what we strive for, and we’re happy you could get everything working smoothly. Safe travels and happy connecting!
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Mirko
May 9, 2025
The e-sim work fine
The e-sim work fine, but when it was working I couldn't check how many GB I still have.
Response from eSIM CardJul 2, 2025
Thank you for your feedback, Mirko! We're glad to hear the eSIM worked fine. We understand the importance of tracking your data usage and will take your suggestion into account for future improvements. If you need help with anything else, feel free to reach out to us at [email protected] or WhatsApp: +1 (407) 212 6950.
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