Jackie
DO NOT ORDER!!!!!!
I ordered a hair extension from them. The reviews were actually ok so thought why not! The product arrived around 3 week's later which was annoying but thought it might take ages as was just after Christmas. But when it arrived, the colour was completely wrong, was way too long and didn't even sit on my head the way it should. The refund policy said they do not issue refunds if the colour match is wrong......even though I have platinum blond hair and what I received was yellow.......not what I ordered anyway.....but even if they sent me the correct colour, I would have been able to wear it anyway! So I sent an email to complain and received a reply back straight away asking me to send pictures of the extension in it's original packaging plus showing the label....which I did. I haven't heard anything since - that was over a month ago - despite me emailing a few times per week!!!!!!!!! I just want my refund but doesn't look like that's going happen :(