Esfranki is listed under Cosmetics & Makeup.
Esfranki (esfranki.com) has 239 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Bobby P.
DO NOT BUY from these guys!!! I have been waiting for two months to get some magnetic eyelashes delivered. So far I do not yet have my items, neither received a reply on my emails. No update on the shipping status- waste of time and money. Hoping for a miracle to get my money back!
loretta F.
DO NOT BUY FROM ESFRANKI They take your money charging high prices for lazy stand up mobile phone charging cable over $30 which didn’t quite work effectively straight away after a few months didn’t work st all .. contacted them only to be told it’s out of 10 days for a replacement ..told them I didn’t want a replacement but a full refund !! Just look st how many customers are furious with this company .. DONT BUY FROM THEM THEY ARE UNPROFESSIONAL AND THEIVES
Jack K.
Can't be trusted, reviews all over the internet about non shipment of purchased items. Invalid ship tracking info, ordered 2 hydro cooling hats that were never received, escalated to PayPal, denied because esfranki said I received the items without proof to me. UPDATE... RECEIVED MY HATS YESTERDAY 6 WEEKS AFTER ORDERING. POOR COMMUNICATION.
Christina C.
They don’t deserve any stars. I’m so mad at this company and I feel sorry for anyone that falls for their scam. I saw an ad on Facebook for their magnetic eyelashes and like I normally do, I put an item in my cart, just to see how much shipping would be etc. Well you have to put your PayPal info in first before they tell you the grand total. After I did all that and saw it would be about $25 for these eyelashes, I decided it wasn’t worth it and closed out of the page. Lo and behold I get an email from them thanking me for my purchase. I never clicked the complete purchase button and I think this should be illegal to do. I contacted them and I also filed a complaint with PayPal, but of course got nowhere with either one. It’s been over a month and I still haven’t received anything so I’m assuming I just have to count my losses because I’m guessing whatever I would’ve received would’ve been crap anyways. Just don’t even waste your time going on their website and DON’T put in any payment info.
sarah V.
Absolutely scandalous that they are allowed to trade! AVOID!!!! I am fuming with myself that I even got suckered into buying any of their crap. Considered ordering magnetic eyelashes, went through purchasing process and even though I closed the window down before I completed the transaction, they took the money and sent me a ‘thank you for your order’ email. 6 weeks later the eyelashes arrive. £20+ paid, what a pile of plastic crap I receive! Needless to say they don’t work! I contact the company about a refund and they say: Hi there, Thank you for your email to notify us of your dissatisfaction with our product. We are very sorry for such destabilizing encounters you have been faced with. I want you to know that we have observed some crucial information in your complaint concerning our products and services. But unfortunately, we cannot offer you a refund. Apologies, but we only offer a refund for items that are defected or damaged upon delivery. Other than that, we cannot grant your request. We hope for your understanding. Julie T. Customer Support Representative Lesson learnt!
Martin
These people are cheats. I’m going to go out of my way to ensure other people don’t get taken by this fake merchant. I ordered one item and was offered a second for a reduced amount. The first item arrived but the promised second one never showed up. A scam. Quick money grab Note: They got back to me and said I’m past their time limit for customer service. And that they wouldn’t send my second item I paid for.
Lisa V.
No stars would be an accurate description of how I feel right now about this company. I placed an order on June 9th. At first they responded but then when I asked for an update or a refund they quit responding. It’s been a week since my last communication and I’m really not expecting anything else from them. My order totaled $35 and some odd cents. Do not order from them! I wished I would have checked them out before ordering.
Ryder G.
No stars would be more appropriate. Their car clip cell phone holder is junk. Will not stay on dash as advertised. They will not refund my money. DO NOT BUY FROM THEM!!!!!
