Ben
Lousy customer service
Fairly good section of Saab parts but customer service is really poor. I’ve ordered from them on and off for a number of years. They, “Matt” never answer their, (his?) customer service number and have responded to my emails maybe half the time. Also parts can be a little tricky to find on his not so user friendly site. Two similar but different crucial parts came up when I searched recently using the site for I job I had planned. Matt confirmed over email which part would fit my car and I then placed the order. When I go to do the job the part DOES NOT FIT.)), which really left me in a bind! I emailed him about it several times but no response.