ErozulInspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Erozul (erozul.com) has 363 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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F. S.
Took a while and got the wrong color
Response from ErozulApr 27, 2026
Hello, I'm sorry to hear you had an issue with your order, please reach out to us at [email protected] and we will be happy to make it right!
Duane L.
The jars are not smell proof. I purchased them because I was looking for smell proof jars.
Response from ErozulApr 13, 2026
Thank you for sharing your review. When the lid is seated properly, there should be no odor escaping from the jar. Ensure that the lid is threaded correctly and if you still have smell escaping, please reach out to us at [email protected] and we will be happy to assist further!
Frank
The experience was trash. I must say OK however, once you do get the product, the product itself is an amazing product guys I really gotta be honest there on that end. It’s just those damn fraud flags y’all have to get that straight cause that’s gonna affect your business
Response from ErozulOct 14, 2024
Hi Frank, I sincerely apologize for the inconvenience, as I mentioned in a previous email to you, the fraud alert is completely automated so unfortunately we have to follow the protocol in those situations. I understand this can be frustrating and I apologize for that inconvenience.
Tommy D.
(This is about the sling bag)The first thing is that it took too long to get here,and the zipper got stuck at one of the corners but I got it loose , that's all Tommy Dinet
Response from ErozulMar 19, 2024
Thank you for sharing your review, we're sorry we didn't hit the mark for you. Please reach out to us at [email protected] if you experience issues and we will be happy to assist!
Tyler J.
Product is great but my only complaint is the zippers suck Ive already at two come off and I can’t use one of the pockets anymore cause all of my stuff falls out of it if I do. I don’t think I would buy the backpack again.
Response from ErozulMar 4, 2024
Hi Tyler, Thank you for sharing your experience with us. As we continue to develop our bags, we take feedback like this to heart. We are constantly looking to upgrade our bags, and the zippers will be upgraded during our next production. Please feel free to email us at [email protected] and a representative will be happy to assist you with warranty replacement!
Mason M.
I have not gotten what I ordered yet. I'm not sure if it is UPS or you guys, but it was supposed to be a gift for someone. Though, I'm not gonna get it in time.
Response from ErozulJan 15, 2024
Hi Mason, I see in our system that we attempted to reach out to you due to an issue with the address you entered, it was showing as invalid. Since we did not hear back from you, we cancelled and refunded your order as is our policy. I apologize for any inconvenience!
