EriccraftReviews of ericcraft.com

ABSOLUTE CON I also wish I had thought to read the reviews. Bought a large laundry basket. They are supposed to be free standing with durable canvas handles and quilting to suit the pattern. The bag is floppy, poor quality and badly sewn. The so called quilting is random stitching over the fabric. DO NOT BUY from ERICCRAFT. They are an absolute con!!

Ordered 5 items July 20, then heard nothing, contacted customer service and they replied they are sending once quality check is done and then heard nothing for some time. Semed fishy, found lots of bad reviews so immediately contacted bank and placed a dispute, company sent a shipping notice immediately and requested I lift the dispute. over a week later items arrived and were garbage repros. I requested a return address. ERIC CRAFT are refusing to give a return address and have provided shipping Info to the ban TO ATTEMPT to get the money released to them. I have now sent my info of the fraudulent info and their refusal to provide a legitimate return address for the dispute.. (addresses on website are reported as fraudulent) Ongoing dispute and I have no idea how this will turn out as of August 31 2026

I wish I had read the reviews. I Will always read reviews in future. The “quilted” runner was not as shown in advertising. Poor quality workmanship, binding was black in colour should have been royal blue. I would never have bought this inferior quality piece of rubbish fit only for the trash can. How to improve their service ?close shop..

I got my baskets. Honestly wasn’t expecting high end quality. But overall am pleased. However. I ordered large size and paid for large and received all mediums. They will not respond to my emails. AT ALL.

I bought 4 table runners, when they eventually arrived they were nothing like the ones on the website. I tried contacting them at the two email addresses. The first one there was no reply and the second was undeliverable which was the one for their product support. I put in a claim with PayPal and there was another email address so I listed everything there with photos. A few days later I received a reply telling me to either send them back or destroy them and send them the video of the items being destroyed. I did that and they said to close the PayPal claim and they would refund me. I was hesitant to close it but after another email telling me the same I did. That was two weeks ago and I’ve heard nothing from them even though I’m emailing them everyday. Biggest mistake was closing the PayPal claim as I now can’t claim back the US$254. BIGGEST LIARS AND CHEATS.

I would like the company to honor their statement of "Quilted". I order 2 Tote Bags and one was stitched but not quilted as Quoted. The other was not quilted or stitched. It was a print with stitching shown on the print, again definitely not quilted. The worst of this is I have ordered from 2 other companies quoting the same thing and the pictures they show on their sites, look like the items are quilted. All were returned and then had a lot of trouble getting some sort of refund...... Just not good enough!!

I ordered a specific tote and when I received the order it was not what I had ordered. I have emailed 3 times and have had no response which makes me think it is a scam. ordered the 01/21/2026 and received 01/29/2026. Was very disappointed as this was a bday present.

I bought this bag on Dec. 08, today is Jan. 26th, still no bag. I have emailed them 4 times with NO response. Their website contains no phone number so you can't phone them. This company is a bunch of fraudsters! Don't purchase from this company, they don't honor purchases.