Ergode.com Reviews | Read Customer Reviews of ergode.com

Ergode.comReviews of ergode.com

1.669 reviews
Appliances & Electronics

Ergode.com

About Ergode.com

Ergode.com started its operations from June 2010. As an e-commerce website, it believes in catering to the shopping needs of its customers. Our team strives to maintain quality control for the deliverables at competitive prices. At Ergode.com, we believe in offering the best in class products across all categories. Our portfolio ranges from electronics to books, fashion clothing to baby toys, games to automotive parts, and so on. With around 2.5 million books mapped to 30+ genres, Ergode.com has millions of registered users. It also features the best budget deals on books, electronics, music, games, health and care products, and automotive, among others. Going ahead, we intend to become one of the leading e-commerce players in the world. Customer Support: In case of any queries or issues regarding order completion, kindly feel free to reach out...We are always there to listen to our customers 24x7. Get in touch and we would be happy to assist.

Ergode.com (ergode.com) has 69 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Website: ergode.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 43% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ergode.com reviews

Showing 57 reviews with 1 star · Clear filters

Ron B.
Mar 23, 2020
Horrible customer service
Horrible customer service. Ordered an item and they shopped it to the wrong address. Ordered same item again and they again shipped it to the wrong address. No one in customer service speaks english well enough to understand them ii tried to send them an email as they requested but it came back undeliverable because they didnt articulate the email address well enough for me to understand after a 30 min conversation with them
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Betty Anne M.
Dec 13, 2019
Prices are extremely over inflated
Prices are extremely over inflated, but worse, they don't even ship it.
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Jan
Nov 12, 2019
Ordered a book....as I was hitting…
Ordered a book....as I was hitting the"order" button, i notice the shipping address was wrong (I had not been able to find a "shipping address different from billing address" place on the order form. I IMMEDIATELY sent them e-mail AND called them to correct shipping. I did not get a call back on my voicemail message and the response to me e-mail was basically "too bad, so sad, we sent the book to your billing address!" I sent another e-mail and was again met with a completely indifferent attitude! I asked twice how to do a review, th.y send me to their web site where i can find NO place to leave a review. When I call and get an answer...I get no satisfaction either. The worst experience I have ever had with a seller
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Drew
Sep 29, 2019
Does not provide proper international shipping support - AVOID
Pretty awful all round service here. I didn't received the books I purchased online and was later told there was a failed delivery. No note was left at my address to say why delivery had failed or where I could collect from. Tracking only included information for USPS which I couldn't access because I don't have a US postal address, so I emailed Ergode Books for more information. They took some time to reply and when they did said a second delivery attempt had failed (still no delivery attempt note left at my address) and that the package was now being returned AT MY COST. When I asked for more details and how to stop / collect the package I was told there was a second postal service involved a "second logistics order" for international shipping; but I only ever received information on the USPS logistics. Now Ergode books customer support keeps dropping me stock responses about "retuning unwanted items" which never arrived for me to return or to "check local post office" for the package that they said was being returned. So it seems like they've lost it now? A complete joke of customer service and I would not recommend this to any international buyers.
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Aiia Saul W.
Feb 23, 2019
Buyer Beware!
Review of 01/02 about this site being a "book-jacker" vs a bookseller. I list on Amazon books and this company just bought one of my items. There was a detailed message stating 'do not send any packing slip or information on cost of book, with the shipment. I got curious, and internet searched them to find this review site. Buyer Beware! Buy only from reputable sellers. Whoever purchased my book through these people - I am sorry if it does not go well. You could have gotten the book less expensive from me, no doubt.
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Andy
Sep 30, 2018
Ordered a book that was listed in new…
Ordered a book that was listed in new condition. It didn't arrive by the expected date, so I contacted Ergode Books only to learn that the book allegedly was damaged by the post office and was returned to them in undeliverable condition. They offered to give me a 20 percent discount and send me a replacement that wasn't a new book. After several weeks of going round and round with them, I finally got my money back. Horrible experience. My bet is they never had the book I ordered to begin with and were stalling for more time.
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
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Kerri L.
Sep 12, 2018
Thieves
Thieves! Charge you and never send you your order! Then refuse to refund!
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
Report
Pamela Trimm P.
Aug 22, 2018
I had the same problem as others-I wish…
I had the same problem as others-I wish I had known about this website before I bought a fitbit from them. The fitbit did not fit so I requested a return-what a run-around. Two weeks before I got a return label and only because Sears intervened. TERRIBLE SERVICE. I will complaint to Sears and Better Business Bureau.
Response from Ergode.comAug 12, 2020
We sincerely apologize for the inconvenience caused to you. It was never our intention to underserve you by any means. Resolving your inconvenience is our Priority. Kindly Provide Us Your Email Id And Order Id. the solution for the same will be processed shortly. The customer service team will contact you soon via email or call. Please feel free to call us at 281-994-7289. We provide 24*7 customer support. Customer satisfaction is our top priority.
Report