Era OrganicsReviews of eraorganics.com

Response from Era OrganicsDec 1, 2025

Thank you for sharing your feedback. I’m really sorry to hear about the unpleasant odor and that you didn’t see an improvement in the redness on your cheeks, that’s not the experience we want for you. While our products are made with natural, un-fragranced ingredients (which can sometimes have an earthy scent that fades quickly), an off or unpleasant smell isn’t something we take lightly. Skin can also respond differently from person to person, especially if it’s already irritated or sensitive. We’d love the chance to make this right for you. Please reach out to us directly with your order number and a photo of the product (including the batch number on the bottom), and we’ll be happy to look into this and offer a replacement or a refund. Your experience matters to us, and we appreciate you giving us the opportunity to help. Era Organics