EploReviews of eplo.com

I sent several emails to support and never received a single reply Bad customer service

Excellent service—professional, fast, and easy to communicate with. I had an impressive experience overall. Highly recommended!

The ordering process was simple and straightforward. I will definitely use you again.

Seems to generally be a well built piece of equipment for a fair price. However adjusting water jets and drying air is a puzzle.

I have not installed toilets yet. I was so excited to get these toilets at the best price I have ever seen. I honestly thought it was to good to be true. When they arrived, I was so excited. I have wanted one of these toilets for a long time but they are never in my price range. Then I found them on sale. I have 4 toilets in my townhouse and I bought 4 Eplo toilets around a price that normal non-smart toilets sale for. I am crossing my fingers they all work once I get around to installing all of them. I have installed Eplo toilets for other people and they love them. Its why I have always wanted one. I still cant believe I have them!

Toilet took 2 weeks to arrive, and had broken porcelain once it finally arrived. Several back and forths with customer service, and they offered me compensation since I needed to dispose of the broken toilet on my own. Was really looking forward to the EPLO toilet after seeing so many great reviews. Disappointed that I am not going to get one, but we couldn't wait another 2 weeks and had to order another brand.

Easy to use , beautiful to look at

Love it so far. Easy to operate and a joy to use.