Epica Beauty Reviews | Read Customer Reviews of epica-beauty.com

Epica Beauty Reviews | Read Customer Reviews of epica-beauty.com

Epica Beauty reviews

556 approved reviews, newest moderated first

Monique L.
Apr 7, 2026
I was little skeptical about this app…
I was little skeptical about this app and now by simply going through this quiz for the app it shows which skin products to use and even makeup products to use as well which really is helpful especially with someone who rarely knows about makeup up and skin care.
Response from Epica BeautyApr 7, 2026
Hey Monique! I totally get the skepticism. AI beauty apps can feel gimmicky at first. But it sounds like the quiz really worked for you. That's exactly what we hoped for. Someone who's new to makeup and skincare shouldn't have to figure it all out alone. So glad we could help you find the right products. If you need anything else or have questions, just email us at [email protected]. Epica Beauty Team
Report
David
Apr 7, 2026
Quick and Informative
First of all, Nick responded immediately to the questions I posed on the AI chat. He listened to my concerns and provided understandable answers and additional information. I am moving today, and may not be able to open the app for a few days, but I am looking forward to seeing the results
Response from Epica BeautyApr 7, 2026
Hi David! Nick will be thrilled to hear this. He really knows his stuff and loves helping users get the most out of the app. Take your time with the move, and whenever you're ready to dive back in, we'll be here. Good luck with everything! If you need anything once you're settled, just email us at [email protected]. Epica Beauty Team
Report
Jennifer L.
Apr 7, 2026
Paul was great
Paul was great! He handled my requests efficiently and quickly! Thank you!
Response from Epica BeautyApr 7, 2026
Hey Jennifer! Paul's going to be grinning from ear to ear when he sees this. He really takes pride in getting things sorted out quickly for everyone, so knowing he nailed it for you totally makes his day. Thanks for taking the time to let us know! If you need anything else down the road, just holler at [email protected]. Epica Beauty Team
Report
Mal
Apr 7, 2026
Good infomation
Good infomation
Response from Epica BeautyApr 7, 2026
Thanks, Mal! It's always great to hear when we're hitting the mark with our content. You know, our team spends hours researching and fact-checking every piece of information that goes into the app. We've got beauty chemists, dermatologists, and makeup artists all weighing in to make sure what you're seeing is actually useful and accurate. It's a lot of work behind the scenes, but feedback like yours makes it all worth it. If you ever have questions about anything you see in the app, feel free to reach out at [email protected]. Epica Beauty Team
Report
Amanda L.
Apr 6, 2026
Love how they give you options on what…
Love how they give you options on what may be a better fit for your skin
Response from Epica BeautyApr 6, 2026
Hey Amanda! So glad you love the personalized recommendations. That's exactly what we're going for. Your skin is unique, so why shouldn't your routine be too? Thanks for taking the time to share this. If you ever need anything, just hit us up at [email protected]. Epica Beauty Team
Report
Ibtissam El M.
Apr 6, 2026
It a new experience for me but I like it
It a new experience for me but I like it
Response from Epica BeautyApr 6, 2026
Ibtissam, that's so exciting to hear! There's nothing quite like discovering something completely new and realizing you're into it. We love that you took the leap and tried something different. The beauty world can feel overwhelming at first, but sounds like you're already finding your groove. If you want to explore more features or have any questions as you continue this journey, just reach out to us at [email protected]. We're here to help! Epica Beauty Team
Report
Kasia
Apr 6, 2026
I subscribed to learn about my skin and…
I subscribed to learn about my skin and properly take care of it. There is a lot of tutorials and information, plenty to educate your self. Customer care is excellent, when I had an issue with my subscription, it took them only couple of minutes to respond and when they emailed back, my issue was already solved.
Response from Epica BeautyApr 6, 2026
Kasia, your comment about educational content really resonates with us! When we first built Epica Beauty, the team was split between creating just another makeup filter app or something that actually helps people understand their skin better. We chose the education route, and hearing that it's working for you makes all those late nights worth it. Our customer care team (especially Sarah and Miguel who probably handled your case) actually keeps track of response times as a friendly competition. They're genuinely proud when they can solve issues that quickly. Thanks for taking the time to share this. If you ever need anything else, you know where to find us at [email protected]. Epica Beauty Team
Report
Lily
Apr 6, 2026
How to fix my current problems
Helping me improve my appearance
Response from Epica BeautyApr 6, 2026
Glad we could help you improve your look, Lily! That's exactly what we're here for. If you need any tips or have questions about specific techniques, just reach out to us at [email protected]. Epica Beauty Team
Report