Aurora C.
Envision
The salesperson was friendly and helpful. He was knowledgeable and answered all of my questions. The system works is easy to use and works as expected. I luckily haven't tested the response time but have had them check in after a false alarm. It was quick and easy and made me feel safe. Logging on to the online system has not been easy as I lost my log in and the system to reset doesn't seem to work or didn't for me. I honestly haven't had the time to mess with it so not sure how difficult it would be to eventually resolve. I do think I would use other features though if I had them set up ie my phone etc.


