Ent Credit UnionReviews of ent.com

Went in to link accounts with navy cu. They wouldn't help. Have to do it online. Customer service is gone. Been a member for 44 years. I'll be moving everything to navy.

I wish I could have given them zero stars. They have lost their way and have become all about money no matter what the cost to their customers. I have been a member for a very long time, I just opened an account at another bank and can not wait to move away from them

Not happy at all they are so bad helping customers with disputed accounts seems they don’t care at all sisterI have loans with them not sure if I can change banks and continue paying my loans but I need to do something ASAP

Terrible policies and terrible customer service. You can never access your money when you need it. You have to call and get approved to make most purchases.

Wings is terrible. Customer service is terrible, online banking is terrible. The whole experience with them is terrible. Will change to another institution asap. Be hard to be as bad as this especially after the good experience of Ent. Some Ent board member(s) must have gotten a serious kickback for this disaster.

Okay get this, I have been here for 19 yrs and "pending" has always taken from my account to secure payment...ALWAYS. But Wings took over and put in a new online banking system, this month (for the first time in 19 yrs) "pending" DOES NOT secure payment and because of this my accounting was VERY off....called the bank and got the run around, no responsibility for their system NOT working. I'M GONE CANT TRUST THESE PEOPLE ANYMORE.

I would give them a zero if I had the option, they do not deserve a 1 star. Do not use wings ever, they reported a delinquent report to my credit and my credit went from the high 800s to 722 after a representative told me that a charge on my credit card that I never received a late notice in an email would not be reported. I disputed the reported and they said that they listened to the phone recordings and never heard a representative tell me that, they are dishonest, I paid a 40 thousand dollar auto loan early with zero late payments ever and they still ruined my credit, I have had perfect credit all my life and they did this to me, I am so very distraught and feel betrayed by this company. I just regret ever establishing credit with them, they do not care if they ruin someone's life or let alone their credit, shame on them!

woman was very rude to me and acted like i was stupid. Asked for help with my username and she reset my password, was rude when i wanted to clarify.