Ent Credit UnionReviews of ent.com

I called to ask what I need to do to make an extra principal payment only on my auto loan. The girl I talked to went round and round, and after telling her I was thoroughly confused still did not answer my quest definitively. I asked her to simplify it, I said, if I walk into the credit union with $1500.00 and want apply it to principal what day do I need to do that and how can I get that done. She started in on all kinds of scenario and I still did not get an answer. I had been told to get out of ent as soon as I can by friends unfortunately I did not pick ent the dealership I bought my car at did. I cannot wait to be fine with ent. I feel they do not train their employees at all. Very frustrating situation I asked what I thought was a very simple question.

Horrible bank they flag about any transaction given. I literally bought mcdonalds today and they said fraud so they locked my card and had to call customer service i mean if you want a bank with no customer service and blocks your card for every purchase then go with ent!

Ever since I switched to ENT my life has been hell. They can't do anything right. I have had multiple credit and debit cards from ENT that will work then suddenly just stop working. I can't even go to a restaurant cause paying the bill with my ENT card has a 99% of being denied. The money is in the bank but who are they hiring? I do a lot of online business and ENT is making my life hell.

If you take back your money when you have made a double payment, they will remove that bank source, so please inform your banks to let them know not to use unauthorized funds, instead of return payment for double payment. They did not like that I called a women a FEMALE DOG Oh well, refinancing car loan and taking my money elsewhere. 2nd worst credit union I have had the mispleasure of using.

Having a big financial struggle and have been hit with over $150 worth of fees every time there’s insufficient funds they give you a $30 fee their slogan is for people not for profit. Every time there is insufficient funds they charge you a $30 fee as well as declining the purchase they could just decline the purchase where is the $30 going to …profit. Had I known this would be my experience I would not have signed up for this bank.

I have always enjoyed ENT and there services but since they merged there credit cards with someone else it hsa been absolutely terrible service!!! I kid you not, I have spent at least 2 hours on the phone a week since April. They sent me several wrong cards. They switched up my sister and my name under our business account - along with our SSN. It has been a nightmare. I am switching credit csrds ASAP.

Just want to warn Ent CD customers that this credit union only has a 6 day grace period on your CD rather than 10 days as most other banks and credit unions. I just got ripped for $1,900.00 for missing my grace period. The reason they do this is to make more $$$$. Very misleading. It is in the fine print but who really reads that ? I closed all of my accounts because of this. Never again will I be a customer of Ent !!!!

Ent Credit Union just told me to go fly a kite and to find a new bank because I complained about "Wings" DEI policies. There is an executive order stating that all DEI has to stop. As an FYI, "Wings" is facing a class action suit for data breech of over 240,000 customers. So, Ent Credit Union members get DEI, get their data put at risk, and get handed their walking papers if they aren't in agreement with illegal, racist, and sexist DEI policies. Ent also went ahead and mergered with "Wings" without having a vote from the Ent Credit Union members. The members had no say in it.