Enso RingsReviews of ensorings.com

Me and my husband have had our rings for about 6 months and love them. My first pick was too big so I asked for an exchange and my new one was here within the week. Very durable. Would buy again:)!

Ordered ring to be shipped to Canada for my anniversary. Rings hasn’t shown up, Canada Post says they can’t do anything and to contact sender. Enso allows you fill out a form or use the text line. Well, their customer service text line is useless because no one is responding after numerous messages and they answer their form after 24 hours. So much for speedy customer service. I just want my refund, as since I’m waiting for a response, I’ve already purchased a replacement ring elsewhere and it’s being delivered tomorrow. So thanks for all that “service”

Ring lasted three months and has completely worn out. Not worth the money at all.

Ne vous laissez pas avoir par les beaux design des pub ! Bague en silicone extrêmement fin, je doute de la tenue dans la durée ! Très déçue !! Vu le prix je m'attendais à beaucoup mieux, surtout quand on rajoute les frais de port (environ 10€) et la très désagréable surprise de devoir ajouter 17€ de frais de douane à la réception !!! Honteux de ne pas avertir les clients de ces frais supplémentaires !!!

Bought a set of rings 3 months ago for my wife's birthday and one of the silicon rings started getting tears. Reached out to support and we couldn't get a refund for the defective ring nor could we get a replacement ring for free. Service didn't address my question to speak to a manager and left me feeling like I wasted my money on these rings. If you purchase a ring from Enso, don't expect a good quality product and customer service is non existent.

Buyers beware. The fact they were very useful and prompt to answer all my questions before purchasing only to become the polar opposite is not new in most sales, but the sharp contrast was mind boggling. As others here, I saw their real colors when it was time to make things right through their “lifetime warranty.” When their product does not hold its quality, they want you to pay shipping ($5.50) even if the reason you are having to go through this has nothing to do with something you did. Their take-it-or-leave-it and transactional attitude goes beyond the customer service level but all the way to the top (yes, I am talking about the CEO... R..... W......). I attempted to contact them multiple times to speak with someone, but they answered in the only way they know how: by ignoring customers.

Waste of money. I have had less than two months and it has faded to all black. The celestial design is gone.

Don't believe the "no hassle" exchange and return on their site, they actually make it impossible to do and have no intention of returning any money or providing any customer service. At least Qalo will give a partial discount without any questions asked.