eNotes.com Reviews | Read Customer Reviews of enotes.com

eNotes.comReviews of enotes.com

3.8174 reviews
Education Services
1916 Pike Place Ste 12 #1448, Seattle, Washington

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eNotes.com

About eNotes.com

Known as The Literature Experts, eNotes.com is an educational platform established in 2004 designed to assist students and educators with classroom activities and homework. The website provides many resources to enhance learning and understanding across various subjects, including study guides, lesson plans, literary criticism, and quizzes. eNotes offers in-depth analyses and critical interpretations of texts, which are particularly useful for literature students and are essential for developing a deeper understanding of the material.At eNotes, we believe in harnessing the power of technology to enhance your learning experience. That's why we've integrated innovative study tools like the Essay Lab, Instant Answers, and AI Fact-Checks. The Essay Lab is not just a tool; it's your personal writing coach, tailoring its guidance on structure, content, and thesis statement ideas to your specific needs and helping you refine and perfect your writing.Instant Answers, powered by Prospero, our state-of-the-art AI, offers real-time responses to academic questions. It draws from a vast collection of literary and educational content from the eNotes library. This instant support is a game-changer, providing students with the answers they need right when they need them, especially for those needing quick clarification or answers while studying.eNotes ensures the reliability of information through its unique AI Fact-Check feature. Once an AI-generated answer is provided, it can be fact-checked by human educators, combining the speed of AI with the reliability of expert verification. This blend of technology and human oversight ensures that students and teachers receive accurate and dependable educational support. Our educators are teachers, professors, and literature experts, leaving students in trustworthy hands.

eNotes.com (enotes.com) has 174 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Website: enotes.com
Category: Education Services
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eNotes.com reviews

174 approved reviews, newest moderated first

Not happy C.
Aug 8, 2023
Dishonest advertising
No comment at this time
Response from eNotes.comAug 8, 2023
Hello and thanks for leaving your feedback. We have refunded your order and please allow 2-7 days for the refund to process. -eNotes Team
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Eee C.
Aug 5, 2023
Very negative experience
Trial is too short to even explore what is available. Because of this I did not find what I was looking for and from what I can see the content lacks depth. To add to this it is impossible to find a way to cancel my 48hr trial. Very unhappy with this experience
Response from eNotes.comAug 5, 2023
Hello! I am sorry we don’t have the material you need. It looks like your order was refunded in full and refunds usually take a few days. Please let us know if you ever want to try out eNotes again in the future, and we can set you up with a longer free trial. I hope you have a good weekend! -eNotes Team
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customer
Jul 31, 2023
Stop bothering me with silly “rate…
These polls are valuable, admittedly
Response from eNotes.comAug 8, 2023
Hello and sorry for the trouble. I think you can opt-out in the invitation email. This kind of review is kind of harsh on a small business, and it would be great if you would consider removing it. We would be happy to cancel/refund your order if you are not happy with the service. Please just email [email protected] if you would like to do that. Thanks. -eNotes Team
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customer
Jul 29, 2023
Scammed me out of 14.99
Scammed me out of 14.99. They gave me a "free trial" period of less than 5 days. So great s**t guys. Really making a difference in the world with this groundbreaking service.
Response from eNotes.comJul 29, 2023
Hello and thanks for your feedback! The free trial is 48 hours and this is stated at the time of the order, in your confirmation email, and in our terms of service, but sorry for any confusion. We have refunded your order in full and please allow 2-7 days for the refund to process. I hope you have a good weekend! -eNotes Team
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customer
Jul 28, 2023
Very good experience
Very good experience
Response from eNotes.comJul 28, 2023
Hello! Thanks so much for leaving your feedback! Please let use know if there’s anything we can help with in the future, and I hope that you have a great weekend! -eNotes Team
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customer
Jul 27, 2023
Horrible service
Horrible service
Response from eNotes.comJul 28, 2023
Hello and thanks for leaving your feedback. I checked with your account, and it does looks like you were refunded in full 23 hours ago. Maybe our email response went to your spam folder? Sorry for any trouble. Please allow 2-7 days for the refund to process, and I hope that you have a good weekend. -eNotes Team
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customer
Jul 25, 2023
Excellent service
Excellent service
Response from eNotes.comJul 25, 2023
Hello! Thanks so much for leaving your feedback for eNotes on Trustpilot! We are so pleased to hear that you enjoy our customer service. Please contact [email protected] if we can help with anything in the future, and I hope that you have a great day! -eNotes Team
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customer
Jul 22, 2023
Pretty good for looking up quick…
Pretty good for looking up quick references. I use it sometimes when annotating texts.
Response from eNotes.comJul 25, 2023
Hello! Thank you so much for your feedback. We are happy to hear that eNotes is helpful with annotating texts. Please feel free to contact [email protected] if there’s anything we can help with in the future, and I hope that you have a great day! -eNotes Team
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