enhauto.comReviews of enhauto.com

Pago 23 euros por los envios express y DHL para el envió. Se notifica a vendedor y dice que reclame yo el envió, y encima de malas formas.

Man denkt, man hat es mit einer Briefkastenfirma zu tun. Absolut intransparent. Hier funktioniert von der Mitteilung über den Versandstatus bis zum miserablen Kundenservice nichts. Hier zeichnet sich ein Muster ab. Seit Monaten hagelt es auch auf anderen Plattformen Kritik. Sperrt der Laden bald ab? Und Leute, immer mit einer sicheren Zahlungsmethode bezahlen, nicht dass das Geld futsch ist.

Unfassbar schlechter Service, mein Knob ist defekt, Austausch nur gegen Erhalt des Artikels, Versandkosten muss der Käufer tragen. Bei solch einem teuren Produkt erwarte ich einen kostenlosen und reibungslosen Umtausch …

⚠️ Be cautious with this company! My parcel was supposed to be delivered with a signature, but it was simply lost. Even after I provided all the evidence, they replied only once a week, and I received a refund only after DHL compensated them. In the end, I waited almost three months for nothing, and they never sent me a replacement set. In the UK, other companies refund customers immediately and deal with the courier themselves. Here, you’re forced to wait until they sort it out. Result: wasted time, no replacement, and a long refund process. Beware!

Pesima experiencia, orden de pedido #161342 compro la tira led y la palanca de intermitente, 2 meses esperando, cuando en teoría era 1 mes, se excusan en que an vendido mas de lo esperado…. Bla bla bla y que hay que esperar otro mes mas? El día 10 me sale que DHL express entregara mi pedido, pasaron 9 días y no a salido ni del almacen de enhauto… Ok y mi dinero porque me lo cobrais, que soy un banco para fianzar la nefasta solucion de espera y la rotura de stock no prevista que habeis tenido??? Menos palabreria y por lo menos regalar algo unos botones de mas o alguna solucion logica o que calme esta espera, que es culpa vuestra! Nose no son productos baratos para este tipo de servicio de atencion al cliente.

I bought a S3xyKnob from Enhauto (Order #477B-035F) in November 2024. After a few months, the paint started peeling off and the knob detached, despite normal, careful use (no alcohol, no liquids). Their support first blamed me, then asked me to ship it back at my own cost, even though EU law clearly states the seller must cover return costs for defective products. Horrible experience, unprofessional customer service, and no respect for consumers. Buyers beware.

I assumed I was buying the full package that included the S3xy knob (not much use without it imo). But obviously I made a mistake somehow!!!!! Customer service offered a discount code!!! Having already spent €271+ including an extra 2 sexy buttons that I don't need ( obviously my I.T. skills are not great!!!) I could now spend a further €285+ to get my s3xy knob and a SECOND COMMANDER AND EXTRA WIRING etc.... which I can have as SPARES!!!!! not a happy camper....

The sexy stalks arm truely crap. We bought two left indicators arms for our highland Tesla. 2 broken arms within a week of use. The plastic arms are WAY to flimsy both arms broke same place inside the console. One broke clean off, the other arm start rotating inside the plastic console. We have pictures to show the damage.