AJ
Everything worked great for the first…
Everything worked great for the first three months, but my recent experience has been very disappointing. I was charged for an order over 10 days ago, and it still hasn't shipped. I've contacted customer support multiple times via email, but I keep receiving the same generic response: "We'll look into it." It's now been five days since I first reached out, and I still have no update, explanation, or resolution. Very frustrating, especially after having such a positive experience initially.