Darla L.
Return policy
Hello, while the shirt and design are great, I would recommend a more thoughtful return policy. For your customer to be required to pay for both sending the shirt back, and also charging for shipping on the replacement shirt is not good policy considering the price you charge for these t-shirts. $50 was far too high priced for this t-shirt. I would not buy again for that reason.
Response from ENGRAFFTAug 2, 2019
Hi Darla, Thank you for your review and honest feedback. I appreciate your kind words about my shirt and designs. I am sorry to hear that you were unhappy with my return/exchange policy. In order for me to keep my small brand in business, I simply cannot afford to pay for shipping. Had the issue been due to my error, I would’ve of course covered shipping one way. Also, the price of the shirt was $29, before all of the added shipping charges. Thank you. -Derek.