Tom
Malware warning
No tech support. Undownloadable control app. Flagged as being filled with malware, rendering the model useless. Not happy at all.
enginediy is the professional and leading model engine retailer, specialized in the latest model engines and retailing different types of model engines and accessories for engine enthusiasts, like v8 engine, steam engine, stirling engine, antique engine, internal combustion engine, STEM models for school projects, etc.
enginediy (enginediy.com) has 251 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tom
No tech support. Undownloadable control app. Flagged as being filled with malware, rendering the model useless. Not happy at all.
Arvid P.
The company shipped me a product with a US connector, so it couldnt be used in the EU. The product was not functioning according to the description so I wrote a product review on their website but instead of improving their service they REMOVED THE REVIEW. Not the type of honest company that I would want to buy from.
Uwe
They are all over you when they smell a sale, but when there is a problem, nobody helps you. They are just resellers of products, and their English is atrocious. Truthfully, bad reviews are deleted. I'm still waiting for parts from over a year ago. Stay away from this place. Go to Sterlingkit, Unlike these people, they actually answer your emails and concerns. Here, you only lose money!
Albert B.
They don’t respond to emails regarding their product once they have your money. I purchased 2 engines from them and they both don’t work. Don’t waste your money here
Roy R.
I placed an order on 27 November 2023. My credit card was charged immediately. I did not receive an email informing me that the order had been received. I have no shipping date, tracking number or any information from enginediyshop.
john B.
I've made several orders from them and always got what I ordered. One expensive item (<$1K) arrived with some inexpensive parts missing. I provided them with the prod #, missing parts#, part description, & photos from their assembly manual. Many emails were exchanged. Still, the service tech was unable to correctly identify the part. He guessed at it and twice sent me the wrong parts and then gave up. When I wrote a negative review, they pulled it off their site.
Per S.
I bougt an engine for three years ago and I got an Bluetooth mini headset!!!! ...I am still wainting. And a lousy support. No refund
Consumer
Ordered Engine+Starter kit. However, received only Engine, ~$90 value Starter kit was missing..