Engine TransmissionReviews of engine-transmission.com

Wish zero stars was an option. Purchased a used motor for my 2002 Ford Expedition. Motor that I received was completely rusted up. Contacted the company for a refund. I was given the paperwork to sign for the engine to be picked up and shipped back. Motor was received back in mid to late September. Still awaiting my refund. Been nearing two months now and still no refund. Multiple emails to customer service, multiple phone calls. Looking like I will have to pursue through small claims court. Awful business practices and awful customer service. Please do not get taken advantage of as I did.

I ordered a used engine from this company and they say I will receive my engine within 10-14 biz days. They will not deliver on this promise whenever i call in they keep moving the ship date. When i called on a Saturday the day after they told me it would ship, I only got sales, and was hung up on them twice, they refused to help me. I just spent an hour trying to speak to somone about my bad experience and unprofessional treatment. Was not successful talking to anyone who could help, waiting on a call back to report my dissatisfaction and possible refund options.

This is about engine-transmission.com. We ordered a 350 Chevrolet engine for an Express-1500 van. The engine took a month to arrive at the shop. The engine was stuck, will not move, it is a bad engine. Obviously they did not check the engine before sending it. We have been sending numerous emails asking for a full refund. They do not answer. Their website shows a telephone number 1-844-474-3390. We called. They put you on waiting for half an hour. The person who answered said she was from the shipping company, a freight company, not engine-transmission.com. We called again, used extension 6 for Warranty Department. The lady transferred the call to another department. That person did not answered the call, you had to leave a message. My experience says that this people are not real. We are asking for a full refund on several calls and several emails. They will not do it. My experience says it all.