Marie C.
Joseph P - Billing Question Answered
Joseph P. helped me answer a billing question that I had today. He was very nice, patient, and thorough will helping me.

Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to.Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you.Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you.Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
Energy Ogre (energyogre.com) has 275 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Marie C.
Joseph P. helped me answer a billing question that I had today. He was very nice, patient, and thorough will helping me.
Maritza P.
Joseph was such a great help and was so kind and very very respectful he helped me with everything I needed today got my services connected thank you so so much very very happy with my service.
Leslie N.
Speaking to a real human being. Florence was very helpful, kind, and patient with helping me understand how Energy Ogre works. Initially I was just going to cancel my subscription to Energy Ogre because I was not pleased with the projected savings I received. However. Florence did a real time evaluation of what my bill would have been this past month and the savings was impressive. I understand energy costs are high now and we have had the 5th hottest summer recorded in Texas. I wish this occurrence was just a one off but I’m afraid this is only the start of higher energy costs due to climate change.
Kyle M.
Great Patience! -9/18/26 Wade was very informative and patient through my phone call today and helped me understand all of my options for the change in living that will occur with me in a few months. I really enjoyed the grace that’s he gave when trying to form my thoughts over the phone. Keep it up, Wade!
Ron H.
Wade was really helpful and provided information to make sure my payments were processed
Matthew T.
I spoke with Wade today. I have to cancel my EO membership as I am switching to BASE Power to get the battery backup. Wade was careful and measured in his approach and offered sound counsel. He also listened to me and considered what I had to say about my personal circumstances. While I still have to cancel my EO membership, I hate giving up customer service reps like Wade. I'm not sure how much money EO has saved me in the time I've been with them, but it's been nice not having to think about switching billing companies every 3 to 12 months. Texas deregulation of power "providers" sux for consumers, but EO and companies like it make it a little more bearable.
Alissa
Wade was awesome! Super helpful and informative and got me a great rate!
William S.
Very helpful, courteous, pleasant, and was able to address need.