Innovative hemp extracts, accessible worldwide. Endoca is dedicated to producing the finest and purest quality CBD oil from seed to shelf, never compromising on quality.
Endoca (endoca.com) has 4,650 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
endoca.com
Website
endoca.com
Category
Pharmacy & Medicine
Location
San Diego
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: June 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hi Ryan,
I’m sorry to hear that you did not receive your package in a timely manner. Delivery to Australia takes 3-6 weeks due to increased security measures at customs points.
I see that your parcel is already delivered. Once you have a chance to try out your product, we would love to hear back from you with an updated review of your experiences with us and our products
Please do not hesitate to reach out to us directly via email at [email protected] or via live chat at our website if you feel like you require any further guidance or have any concerns!
Warm regards,
Tina
Endoca Team
ZC
Zachary C.
My issues isn't actually with the…
My issues isn't actually with the website, it's with the gum product. I guess I didn't read closely enough that the gum was natural chicle (or I didn't fully understand what that would mean) but it's almost unusable. I have fillings and it sticks so aggressively to my teeth that I spend 20 min trying to extricate it from my mouth. God help me if I touch it with my finger because then it's glued to me, and if I move strings are pulled from it which get all over my clothing. I'm trying just to suck on the pieces to get through them but boy, is this unpleasant.
Response from EndocaJul 27, 2022
Hi Zachary,
I am very sorry to hear that your experiences with the gum weren't 100% satisfactory.
We strongly believe in keeping our products as close to nature intended as possible, meaning we do not use any additives, preservatives, fragrances or unnatural flavors to our products.
Our gum is made out of 100% natural ingredients, so it may differ in texture and flavor to what you're used to with brand name gums. It is a lot softer and smoother than store bought, and because it is natural, breaks down faster meaning it is better for the environment too.
If you'd like to add more texture to it, you can add store bought gum while using it for a more "common" experience that all of us are used to when chewing gum.
Generally speaking, our customers use the gum to maintain a healthy lifestyle and if you have more difficult conditions, it usually is better opt out for our 3% or 15% CBD oils as they are more potent than the gum.
You may find this informative in explaining a little bit more on this: https://www.endoca.com/beginners-101
Please do not hesitate to reach out to us directly via email at [email protected] or via live chat at our website if you feel like you require any further guidance or have any concerns!:)
I hope you have a lovely rest of your week!
Kind regards,
George
Endoca Team
DH
Delmanda H.
Chewing Gum?
Preface: This is my first review of any product. I was excited to come across this company and the good reviews of the products. I purchased the CBD chewing gum as a test product to assess quality, customer service, etc. At the very least, you should be able to chew 'chewing gum.' However, it is very soft and messy in your mouth. Reaching out to customer service was even worst - the sales agent said some people add the CBD gum to store-bought gum to be able to chew it. Now - wait a minute - what? Thus, purchase a 'natural product' but marry it with a synthetic product to get the benefits of the 'natural product.' Got it!! Please note that this review is not a testament about the entire product line - only the chewing gum.
JB
Jeffrey B.
Not like it used to be, service is awful, they lose orders
Hello, I am a long term customer who has written several stellar reviews about your fine service and great quality, which I am used to. However, this time things were different: 1. Usually after placing an order, I get immediate confirmation, this time I did not receive confirmation, after 3 days I called and was told " occasionally there is a problem, it will be taken care of right away". But it wasn't taken care of right away as I had to wait another 2 days just for confirmation of order. Several days later I received notice of shipment; 2. Your listed dates of order and confirmation are incorrect, it was ordered several days before what you list. The problem seems to be you lost the order and listed the date of order received when you found it, not when it I placed it.
Eventually I got the order, after calling you, however on the call I was promised immediate action but it took another 48 hours just to hear that you had received the order.
This was not the Endoca I had learned to depend on to get needed medicine on time. And that was when the pandemic was full bore, my last order processed perfectly. However, I was very disappointed with the last transaction, ordering, confirmation and shipment seem to have gone way down in quality.
Adding an addition 2 weeks later: endoca finally did contact me but not to make things right as they had promised in their answer below. Instead, they blamed it on the shipper and said " someone would be in touch to discuss how I might have a better experience." They never addressed the lag in time re they're losing the order nor offered any accommodation. Since things have drastically changed at the U.S. ordering site, I will send a letter to to the main office so they know something has gone wrong in their U.S. office. I have already found a similar product and as I told them, I will never again order from endoca. However, they seem just fine with losing a long term customer. They no longer have customer loyalty.
Response from EndocaMay 1, 2022
Hi Jeffrey,
So sorry that your experiences have not been 100% satisfactory.
We will be in touch with you very soon to ensure to make things right.
All the best,
George
Endoca Team
TR
Tom R.
Postal scam
This is not a review of the product, I am only 1 day into it. This is for the ridiculous postage scam this company are running.
It costs £10.80 for standard delivery of this tiny bottle. I assumed this was because they were based in Europe somewhere and this is how much it cost to send to the uk. When the product arrived it hadn’t come from Europe, it was sent Royal Mail second class from an industrial estate in England! According to Royal Mail website, the Postage cost them 96 pence. Yet they add a ludicrous postage fee of £10.80. This isn’t even their express postage which is £21.60.
Really angry that they are running what is basically the old eBay scam of charging an astronomical postage fee and pocketing nearly £10 just on postage.
Makes me question the actual product.
Response from EndocaFeb 6, 2022
Hi Tom,
Sorry to hear that you feel this way.
Unfortunately, the price is automatically calculated by our logistics department and automatically adjusted depending on the country to which you are ordering to.
We produce and manufacture our products in the EU and transporting products into the UK has been made extremely difficult for us, due to Brexit and other issues.
We can only hope that the price will go down in time.
In addition to that, we do offer free shipping for all orders above £100.
Please do feel free to reach out to us again via live chat or email at [email protected] when you feel like placing an order and we will make sure to issue you a discount to knock some of that price off.
Best wishes,
George
Endoca Team
JL
Joao L.
Infelizmente o produto não chegou dia…
Infelizmente o produto não chegou dia 17-12, conforme informado por vós!!!
NÃO chegou segunda feira dia 20!!!???
Vamos ver se chega dia 21.
JLobo
Response from EndocaDec 21, 2021
Oi Joao,
De acordo com as informações de rastreamento da UPS, você forneceu um endereço incompleto / incorreto e eles precisam de mais esclarecimentos para concluir a entrega. Por favor, tenha a gentileza de entrar em contato com a UPS e providenciar a entrega / coleta com os detalhes atualizados.
Eu indico as informações de rastreamento abaixo:
Número de rastreamento: 1Z375EA16899832623 e você pode rastreá-lo via https://www.ups.com/track?loc=en_FR&requester=ST/
Não hesite em nos contactar através de [email protected] se tiver mais questões.
Tudo de bom,
George
Endoca Team
DL
Donald L.
The gum sticks to your teeth if you…
The gum sticks to your teeth if you have fillings or caps. The CBD oil had me sick the 2 times I’ve taken it. I’ve been on other CBD products for over 3 years now without any reaction. The bottles are also very small , half the amount of other companies. I would never buy this product again or recommend this product to any of my friends.
Response from EndocaDec 5, 2021
Hi Donald,
I'm very sorry to hear you didn't get the results you were looking for with our products.
We have a 30 day money back guarantee. You can access this through the returns and refunds link at the bottom of our webpage, and by filling in the returns form. If your product falls within the 30 day timeframe, you can still return your product for a refund, however we hope you may want to get in touch with our team first to talk about how we might help you get the most out of the product you have. Send an email to [email protected] or chat with one of our team through the chat icon on our website and they will be more than happy to help you out!
In regards to the product/bottle size, we have the same size bottles as 10 ml for all the oil products. This is because rather than bigger bottles, we pack a far more potent product into the smaller bottle, meaning you don’t have to take as much to get a stronger affect. If you just recently switched to Endoca's products from previous brands, it could be that the dose you have taken - migth have been too large for you. If you decide to give it another go, we strongly suggest starting with a very low dose of just 1-3 drops per day and see what kind of effects it has on you.
When it comes to our chewing gum - it is made out of 100% natural ingredients, so it may differ in texture and flavor to what you're used to with brand name gums. It is a lot softer and smoother than store bought, and because it is natural, breaks down faster meaning it is better for the environment too. Many of our customers have found adding store bought gum to their Endoca gum allows them to get the CBD they need with the texture that they're used to. If you decide to try this method, please let us know how you do.
Best regards,
George
Endoca Team
NE
Nell
Out of date
I bought the high strength capsules at vast expense and they arrived expiring this month. Am awaiting my refund but am quite disappointed :/. Customer service blamed a warehouse error but the whole episode left a bad taste in my mouth - will use another company.
Response from EndocaSep 7, 2021
Hi Nell,
I'm very sorry to hear this. One of our team will be in touch to help you get the most out of your capsules, however a refund is being processed.
Wishing you all the best, and continued success with the use of your CBD.
Best regards,
Leora
Endoca Team
