Cristina
Bad service
I love the products but this time the service it’s been very bad. I made an order for almost 2 weeks and the sender says that they still don’t have the item to send me. And I’m running out of a critical item.
Response from EndocaDec 6, 2022
Hi Cristina, I am sorry for the delay with your order. I understand how frustrating it can be to have to wait for that special package in the mail, which is why we do our best to make sure your parcel gets to you as soon as possible. Unfortunately, high volumes of parcels during sales period affected us and courier companies as well. We are working hard to ensure every order is processes and delivered as soon as possible. Our customer care team has contacted you with the order status update. Kind regards, Tina Endoca Team