Hermann M.
Thanks
Thanks , Our Daughter 5 was diagnosed with Focal ( Partial ) Epilepsy, (2016) she suffered with regular tonic clonic seizures and hundreds of myoclonic seizures . Doctors recommendet us Classic Pharma we denied and wanted to try CBD as a first and only treatment , we purchased the first product we found on internet ( from USA ) and the effect was that her seizures increased , so we had to stop and nearly gave up and wanted to switch to classic meds .. A Friend told us to give it an other try with a high quality organic oil so we found and ordered Endoca , first we bought the 3% heated , and seizures decreased only slightly , thanks to the great support of Endoca we switched to 15%RAW , and within 2 weeks she was Seizure Free , ongoing since 8 months , without ever giving her any other MED .. thank you , a little side note this was written yesterday today i just experienced the worst costumer service ever as i first time ended up with my chat in US and it was not a very pleasant experience i hope this was just a little grumpy employee and not a new way of treading costumers in simply ignoring them thanks to John and Kimberly in Washington Staate i feel first time not sure anymore about there Service ..
Response from EndocaJan 25, 2018
Hi Hermann, Thank you for sharing your story. We deeply regret the customer service experience you had on our chat, but we are happy to hear that your daughter has been seizure free and that you managed to find the optimal solution for her. We will take your experience to heart and make sure that the chat function is as customer friendly as the support you got when choosing the best product for your situation. Sussie Endoca