EndocaReviews of endoca.com

Response from EndocaDec 12, 2018

Hi Virginie, I’m very sorry to hear that you have had this experience with us. When your body is not used to CBD and you take a high dose, it may have this kind of reaction. Our bodies use CBD best when the CBD is slowly introduced to it, in smaller doses at the start, and then working your way up toward the 50mg you are taking with your capsules. You can actually measure the mg amount of CBD per drop. This product you have has 5mg per drop in it, so if you do decide to open the capsule and use it that way, you know that half the dose is 25 mg and is approximately 5 drops of oil. However I understand that this may be difficult for you to do. I will have our customer care team get back in touch with you about how they may be able to help you get the most out of your product. Best regards, Leora Endoca

Response from EndocaDec 10, 2018

Hi Donna, I’m very sorry to hear that your experiences have not lived up to your expectations. We advise on our website the product size, which are all at 10 ml for the oil products. We do not have a larger size product. This is because rather than bigger bottles, we pack a far more potent product into the smaller bottle, meaning you don’t have to take as much to get a stronger affect. For the 3% bottles, you are getting 1mg of cbd per drop whereas in the 15% youre getting 5 mg per drop. We have found that our community feel there is no need for extra carrier oil when your dose is so much higher in the 15%. We are always here to help you if you have any questions about dosing and uptratation, which is one of the key roles in perceiving CBD effects. We would hate to see you continue to have this negative experience if we think we could help you get the most out of your product, so please do not hesitate to contact our customer care team for further support. Best regards, Leora Endoca

Response from EndocaDec 6, 2018

Hi Katherine, I’m very sorry to hear that you were not completely satisfied with our service. I understand how frustrating this can be and we will try and do all we can to rectify this, however i can see here that the country was filled in with two different country locations. I have asked customer care to get back in touch with you regarding your experiences. Please be patient and we’ll have someone contact you. Best regards, Leora Endoca

Response from EndocaNov 30, 2018

Hi Betina, I’m sorry to hear that you have not received your products yet. I will have one of our customer care team members to check this up for you, however you should have recieved an email with a link to your parcel tracking information when you got the email confirming that your order had been sent. See if you can find this email and you should be able to follow the prompts on the UPS website to find where you parcel is. Once you finally do receive your products we would love for you to update this review to reflect your experiences. Be in touch shortly. Kind regards, Leora Endoca

Response from EndocaNov 23, 2018

Bonjour Mdm Isabelle, Je suis désolé d’apprendre que cela vous est arrivé. seriez-vous s'il vous plaît écrivez-nous à [email protected] ce qui est arrivé lors de votre achat afin que nous puissions savoir ce qui est arrivé. Meilleures salutations, Leora Endoca

Response from EndocaNov 21, 2018

Hi Michael, I’m very sorry to hear that you were not happy with your experiences with your CBD product. When it comes to using CBD, everyone is different, and sometimes it can take a little while before you are able to perceive your CBD sweet spot. We have 24/7 customer care to ensure that all of our community feels looked after, and can ask us at any time about dosing, administration and uptritation techniques. Endoca are one of the only companies on the market who do not add flavours, preservatives, fragrances or any other additives to our products. We realise that this means our products have quite a distinctive flavour, but it also means that we maintain the integrity of the cannabis plant absolutely. Some within our communtiy have been able get through the flavour by adding the CBD to honey or other foods however many find the flavour a good indication of the quality of the oil. I hope that you will find your CBD sweet spot and get the most out of your products. Please do not hesitate to contact our customer care team via our web chat on our website or at [email protected] for any further help. Kindest regards, Leora Endoca

Response from EndocaNov 21, 2018

Hi Charles, I’m very sorry to hear that you were not completely satisfied with your purchase. As previously mentioned regarding taste, we leave our products as close to what you’d find in nature, meaning we do not add anything foreign in our products and maintain all the important components of the cannabis plant. When it comes to feeling the effects of your product, we have a 24/7 customer care team who are always happy to help you choose the perfect product for your needs, as well as helping with administration techniques and uptritation methods; ensuring you get the most out of your product. We have a customer care representative that has contacted you regarding this. I hope we will be able to help you get the most out of your product. Kindest, Leora Endoca

Response from EndocaNov 12, 2018

Hi Shin HoJun, We send your products tracking information out with your payment receipt. In this email you will find a tracking number in which you can follow your parcel’s whereabouts. We always advise 3-5 weeks for countries outside of the EU and the US, which we inform our customers of in our emails and on our web page. If you have any need to contact us at all please do not hesitate to get in touch via our webchat icon on our website or at [email protected]. When you receive your item, we would love to get an updated review from you about your experiences. Look forward to hearing from you then. Kindest regards, Leora Endoca