EndocaReviews of endoca.com

Response from EndocaMar 29, 2019

Hi Ben, Thanks for writing to us about your experiences. I'm sorry to hear that you haven't received the effects you were hoping for. When it comes to CBD everyone is different. Some people may only need small doses, other people may need far higher doses. It may just be that your perfect dose for anxiety rests at a higher mg. By using the uptitration method, you may be able to find the CBD 'sweet spot' that works best for you. Take a look here: https://www.endoca.com/cbd-dosage This will tell you exactly how to up-titrate, in order to make the most out of the CBD. Also, you could benefit greatly by joining our Endoca CBD community group on facebook. This group was created in order for people to share recommendations and receive advice about CBD, from those who have experience. You may find that someone there may be able to help you find the answer you are looking for. Please don't hesitate to get in touch with us at [email protected] or via the web chat icon on our website if you are in need of any further assistance. Best regards, Leora Endoca Team

Response from EndocaFeb 28, 2019

Hi Vignesh Kumar, I'm sorry to hear that the delivery took some time to get to you. When it comes delivery companies, UPS have been one of the best we have worked with in getting our products overseas. Unfortunately, we can not do anything about customs in any country we send to, and always advise that packages may take from 3-5 weeks for orders outside EU and the US. I have passed your experiences onto our Customer care team and someone will be in touch shortly to gather more information from you so that we can address the issue for next time. Tank you for informing us of your experiences and for leaving us with your feedback. Best regards, Leora Endoca

Response from EndocaFeb 11, 2019

Hi Kim, Thank you for taking the time to share your experience. All our products will contain 0%-.2% THC. This is the legal limit for THC in HEMP in many locations. The chances of testing positive are low, however, THC has an accumulative effect and can be stored in the body differently for each person. It is possible to test positive for THC even in the lowest amounts. If you are subject to drug testing, we do not recommend using our products. If you have any questions or concerns at all, please don't hesitate to reach out. Unfortunately, you did not leave any order details or contact information, so we cannot verify your order or reach out to you. ~Kymberli, Endoca

Response from EndocaJan 23, 2019

Hi Amanda, I'm sorry to hear that you were not completely satisfied with your product. We understand that sometimes the flavour may be slightly too strong for those not used to the completely natural flavour of their CBD extract/oil. We want you to get the most out of your products, which is why we suggest first trying to disperse the flavour with other natural products first, or using capsules instead. If you would prefer a refund we can do this, however, our refund policy states that you may only return your products if: 1. we are contacted within 14 days of receiving your products 2. your product is in the original condition in which it was delivered i.e unopened and in its original packaging. For the bottle that you have opened, we suggest using capsules which can be found at any good pharmacy and then dose according to your needs, so that you can get as much use out of your product without having to taste it. In saying that, please look out for an email from one of our customer care representatives who will be in touch with you shortly. Best regards, Leora Endoca

Response from EndocaDec 31, 2018

Hi Mikelieva, I'm sorry that you were not fully satisfied with your product. The dust works in the same way that the crystals do, so there is no need to worry about whether it is the same exact product because it absolutely is. These differences you may notice are due to the fact that all of our products, including our 99% CBD Crystals products are extracted from organic plants rather than made in a lab. This means that our products may vary slightly from batch to batch in colour, texture and even flavour. In any case, because we get 3rd party lab tests, you can rest assured that each and every product that we manufacture has exactly what it says on the bottle in it. You may check the ingredients to your products via the batch report drop down menu on our website, just see the side of your product to find your correlating batch report number. We will have one of our customer care team contact you about your experiences to try and help you get the most out of your product. It is our mission to make sure that you have the best possible experience, so please look out for an email from us. Best regards & Happy new year! Leora Endoca

Response from EndocaDec 18, 2018

Hi Michael, I’m very sorry to hear that you did not receive the results you were after. When starting CBD for the first time, it is advised to begin with a product with a low percentage like the 3%. When your body is not used to CBD it may have these kinds of reactions to your initial CBD experience however when you use the uptitration method, this usually allows the CBD to be absorbed and processed by the body in a more natural and easy way. Please contact our customer care team who are always available to help with any questions or advice on dosing and products. [email protected] or via the webchat icon on our website Best regards, Leora Endoca

Response from EndocaDec 10, 2018

Hi Jose, I’m sorry to hear that you are not completely satisfied using our products. We would love to hear back about your experiences further if you have the time. Please send me a message to [email protected], and maybe we can help you find a way to get the most out of your product. Hope to hear from you soon, Leora Endoca

Response from EndocaNov 28, 2018

Hi there, I’m sorry to hear that you were not completely satisfied with your product. We do our best to be able to provide all of our customers a supportive customer care team. When you receive your product we send a follow up email asking whether you have had all the help you need and if you haven’t, to contact us regarding this, so that we may be able to help you get the most out of your product. The 15% drops are one of our highest percentages. Most who use them with the uptritation method and by starting low and going slow usually finds that they have some kind of results. We have contacted you regarding your experiences and to offer some help with dosing and getting the most out of your product. Please get in touch so that we may help you. Best regards, Leora Endoca