customer
DON'T ODER ANYTHIGN FROM ENDEAVORO
DO NOT ORDER ANY PRODUCT FROM THIS COMPANY. ENDEAVORO does not care about customer service and the products shipped out to you will end up broken or missing parts. I ordered a Grenade Alarm Clock to help wake up my daughter and it took months to receive the product (pictures included). Only when I requested a full refund did the product show up at my house. BUT it had No instructions, No USB charging cable, and the Grenade Alarm PIN Chain is broken. My Order Number is: 39546M128113 and the Order was placed on 2026-07-10 10:32:17. I emailed the several times and requested a full refund and a return shipping label, but was not offered any of that I was offered $12 for compensation, Again I said NO I want a full refund and then I was offered $14, and again I told them NO and I was given my final offer of $16 and still told them NO. Never once did any of their offers suggest replacing the broken part (Pin Chain). They have no interest in supplying operating instructions to me or a USB Charging cable. The Amount of money they were offering is so little it is not even half of what the Grenade Alarm Clock is worth. I even told them more than once I would write a strong negative review online and they did not seem to care. So here it is. PLEASE NEVER ORDER ANY PRODUCT FROM ENDEAVORO As they do not respect their customers, you will receive broken products, with missing parts. YOU WILL NOT BE OFFERED A REPLACMENT or GIVEBN A FULL REFUND. This must be one of the top 10 worst online companies in the world. I am including pictures and emails which back up my claims toward ENDEAVOR John Miller Sep 11, 2026, 1:01 PM (5 days ago) to support Hello, I EXPECT a full refund. This is one of the cheapest made products I have ever seen and it came VERY LATE with a BROKEN change and not INSTRUCTIONS. Attached are pictures. This is a terrible product. I expect a return label and a full refund. If not PXL_20260911_195652901.MACRO_FOCUS.jpg PXL_20260911_195649319.jpg I will write a really descriptive review for you on Google. endeavordo Sat, Sep 12, 1:59 AM (4 days ago) to me We apologize for the poor experience you encountered. To make amends, we'd like to offer a compensation of 12 USD to your original payment method. This allows you to keep the product while receiving additional value from us. Please confirm your acceptance by replying "Yes," and we will process the compensation immediately. Thank you for your understanding. Yours sincerely, Customer Service Team Dear Customer, We promise to reply to your email within 24–48 hours. If you haven’t heard from us by then, please don’t worry. This may be due to weekends, public holidays, or unexpected delays. We sincerely apologize for any inconvenience. John MillerSep 12, 2026, 10:13 AM (4 days ago) to support Hello, I want a FULL refund not $12. This only shows to me you're fully aware that the product is CHEAP and worthless. I expect a full refund not $12, and a shipping label to return this broken junk which is missing instructions and a USB charging cable. I expect it ASAP. This is how an unhappy customer reacts I would suggest you get used to it. Thank you John Miller endeavordo Sun, Sep 13, 9:17 PM (3 days ago) to me I apologize for your dissatisfaction. I sincerely want to solve the problem for you, not perfunctory. I cherish you as a valued customer and wish to give you the best possible solution. We can provide you with compensation of 14 USD. Hope this is acceptable. I will try my best to solve the problem for you. Have a nice day today. Sincerely, Customer Service Team John Miller Sun, Sep 13, 9:22 PM (3 days ago) to support Full refund today. I will accept nothing else and then I will write. What a great customer service you provide Thank you John Miller John Miller Mon, Sep 14, 6:39 AM (2 days ago)to support Hello, no, you have not been helpful at all. The product is very cheap, and you know that is true. The shipment came with no instructions, no USB charging cable, and was broken so offering me a 10% return dollar value is not acceptable. I have sent you a reply 3 times and I will post these emails with my review of your terrible service. I want and expect a full 100% refund today and a label to return this broken item you sent me. My review will go out today. Thank you John Miller endeavordo Sep 14, 2026, 11:33 PM (2 days ago)to me We’re sorry for the hassle this has caused—we really want to resolve your concerns fairly. Our team has confirmed the product sent is correct, and the highest compensation we can offer is ___16_ in the default currency(this is our maximum per policy). We’ve tried our best to make this right, and we’ll definitely pass your feedback to our manufacturers to improve going forward. Let us know if this works for you, and we’ll handle it right away! i HAVE PICTURTES AND ADDTIONAL EMAIL JSUT ASK
Response from EndeavordoSep 17, 2026
Dear customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team