EncourageyReviews of encouragey.com

DO NOT BOTHER I purchased a pair of Adjustable Straight Fit Cargo Pants using the size chart provided. The pants took 3 months to arrive, and when I put them on, they sit 7cm above my ankle bone (with no hem to make them longer). I provided photos and requested a refund, to which Encouragey responded with: We ship to you according to your order size If it doesn’t fit, you can give it to someone else or buy another size After all, returning the shipping cost you have to pay is not very cost-effective. I have tried repeatedly to obtain a return address so I can calculate the shipping cost for myself, but they refuse to provide the information. Instead they have offered a reimbursement of $3 USD "as compensation" and I get to keep the product. RIDICULOUS!

I ordered two pairs of pants from Encouragey. The amount listed in the confirmation email and what was charged to my credit card was about $25 more. Their customer service contact path is nonexistent basically and it’s impossible to cancel your order. Encouragey is a scam!

7 weeks still no order. Nothing but computerized generic responses. Recievec a few shipment updates in the beginning now nothing. Now they are saying they were just shipped. Liars and scam artists.

Absolute SCAM. The pants I got literally had one leg shorter than the other. Horrible quality and unable to return them. They'll offer you a $2 credit on your next order. Do not order from this company.

Rating: Encouragey What went wrong this time: 1. We purchased apprx $120.00 worth of clothing that does not fit. 2. We placed the order using the size chart provided. It took 4 months to receive, and the pants were to short for everyone in our family. 3. We requested a refund. And after weeks of emailing and providing pictures, instead of a refund we received advice to give the the merchandise away. No refund would be granted. Positive Note: At least they replied to the email. Recommendation on how company can improve: Provide accurate size chart. Provide refund if items do not fit or at least offer store credit for future orders.

This company is obviously a complete scam. I've been waiting a month for my item and it is still not here, despite the fact that I paid for 5-7 day shipping. The best part of all is that the "customer service" is a complete joke. It is an animated message that tells you to "wait patiently" for your package - they won't actually send your complaint to a real person or do ANYTHING to help. They just want to steal your money.

they would not give me a refund for pants I ordered because the do not fit and sugeested I gift them to someone else

Poor quality, horrible customer service (probably automated replies), and refusing to provide returning address even thought their website states: "30-days satisfaction guarantee with money back” and “100% simple & risk-free purchase.