EncourageyReviews of encouragey.com

They took forever to ship my order and now it’s been 1.5 months since they shipped it and on the tracking it’s not moved in almost a month and they will not refund me or ship a new order or do anything. They keep saying the shipping will be updated soon. It’s been a month and it hasn’t moved from Las Vegas so it’s clearly a lost package but they are just trying to delay me. It’s a scam!!! Do not order from this place!!! Horrible customer service!!!!

I placed an order 8/19/2023 for 2 pair if Adjustable straight Fit Cargo Pants and I have not received my package yet. This is a FRAUD company, DO NOT order from them

This company is totally bull. DO NOT order fromt them. I ordered two pairs of pants on August 3 of 2023. I tracked them from Poland all the way to North Dakota (I live in indiana) then the number stopped working. For an entire month I have contacted them to update and the stupid robot just tells me to be patient. The website says after 60 days with no items they will give you your money back. Fast forward to today October 5, still no item, multiple emails, no response and no money back. Total bull. There's $66 down the drain and nothing to show for it. I hate scammers.

It took 3 months for the pants to arrive. Initially, I could track a package that departed Italy and made it to customs in Miami, then nothing. So after 6 weeks, I contacted customer service who gave me a new tracking number. This one showed a new order that was created in China the day prior! That package made it to customs, and again nothing for 3 weeks, so I again contacted customer service. Again I was told to wait until it arrived and return the item if I was not satisfied...cannot return what doesn't arrive. To my surprise, even though tracking did not update, the pants arrived after 3 months. They are lightweight, great light grey color, definately NOT 34"long but just long enough, but the adjustable buckle is sewn in backwards and does not have an adjustable slide. Therefore they do not work and the waist to too large. Customer service is useless, so I am not attempting a return. I'll get them altered instead with proper sliding buckles.

I purchased two pairs of cargo pants from this company. It took a long time for them to arrive. They did not fit properly. I tried to return. It was very difficult to reach anyone about the matter. There was no SKU included in the packaging, which apparently they required for any reimbursement or return. They denied any return despite email confirmation of the purchase and delivery. The pants were not the value I would’ve thought for the money paid, and they were for smaller than expected. I will have to find someone to donate them to.

I'm glad I researched this company. I almost bought a pair of those cargo pants today but the website wasn't acting right so I felt it was suspicious so I backed out of it. Now they're sending me emails with 10% 20% 30% of 50% off if I just finished the order. I am not going to buy from this company and I'm glad I read all these posts it really helped a lot. I tried to email them at support and ask them what country these come from and they directed me to a automated online system for issues or questions which none of them covered what country they came from. And when I tried to use the chat bot they wouldn't talk to me because I don't have an order in yet so I never did find out where these pants come from but I know where my money is it's staying in my bank account

Do NOT buy from this company. Scammers. Pants don't fit to American sizes. Refuse after 6 written emails to give shipping label to return. They said shipping back is expensive and I should just give the pants away to someone. Who are these people??? Then they offered me a whopping $5.00 compensation. I'm still dealing with them and they refuse to give me a refund or return shipping label. Total scam. Stay away. I wish I had seen these reviews.

So ordered 3 pair of cargo pants in July of 2023 they issued a tracking number which when checked started in Morgantown then went all the way to the west coast namely California then up the west coast to Victoria, British Columbia however I live in Ontario Canada...not happy with how they have apparently shipped and yet have been supposedly sitting in Victoria, BC for almost a month will never order from this Company again!!