Enchanted FairiesReviews of enchanted-fairies.com

Everywhere I saw Enchanted Fairies advertised online, the ads made it seem like it is this “magical” experience for kids. Our experience fell short of that. The staff member/photographer did not make our experience memorable at all. It seemed rushed and they did not connect with my children at all. They seemed inexperienced of working with children and almost timid or unknowledgeable.

Hi, We had our session last Saturday. Our photographer was good. My issues are with the administrative side. When I booked I booked for two children and 2 adults, but somehow that was a one hour session-honestly who cares? Your policy should have allowed four to sit while keeping the session to 60 minutes because what actually transpired was not the photo session that’s going to produce the photos that we are interested in purchasing. We were not allowed to “add” adults when we arrived, even though I noted two adults would be added when I booked. My children have some higher medical needs and barely survived the one hour. Please rebook us for a 30-45 minute session during which our family of four will be allowed to “sit”. We are so far from interested in a 2 hour session, due to the pediatric medical limitations, and frankly extremely frustrated that we will have to book and sit all over again for exactly what we requested in the first place. The window may have already closed on everyone’s willingness to participate as intended.

This place is a scam. They sent us a "you won a free photo shoot" message on Instagram. Then we came for a shot. Then they made us wait two weeks for a "zoom with your agent" where they show you slides of the pictures and tell you that only the photo session itself was free, and you still have to pay extra for the photos. Then they tell you there minimum price is $200 per each digital photo (it was very hard to pay such an unreasonably high price per picture, but kids are already emotionally invested - these guys know what they are doing!), and after that they sent those digital photos in a resolution of 800×680 pixels. This is a resolution smaller in quality than the screen of any modern smartphone! Want full resolution? Pay more!” oh. And they also sent you small useless 8x10 cardboard prints as if it would compensate for anything... Don't repeat my mistake and don't go there.

The photoshoot with both of my girls was genuinely enjoyable, and the photographer did a lovely job. However, I want to warn others that this place operates like a massive marketing scheme. Do NOT purchase any add-ons when booking—those are already included with the session. The pricing at the end was shocking. They quoted $7,000 for the “best” digital package and $400 for just two digital images. It feels incredibly deceptive, and I’m disappointed that the business chooses to operate this way. I couldn’t personally feel good charging families those kinds of prices. My partner and I have a local photographer we normally use who is amazing and charges fair, reasonable rates. The so-called “fine art” here is nothing extraordinary—honestly, AI could produce comparable results. Overall, it was a huge waste of time and money.

This company offers Hidden Costs & Exorbitant Rates Families are often lured in with promises of “magical” fairy photoshoots for their children, only to discover that the advertised low-cost session balloons into hundreds or even thousands of dollars once hidden fees and upsells are revealed. - Targeting Vulnerable Families Multiple accounts highlight how young mothers and marginalized families are disproportionately affected. The company’s marketing appeals to parents’ desire to give their children a special experience, but then pressures them into financial commitments they cannot afford. - Aggressive & Threatening Collections Customers report militaristic, rude, and intimidating collection practices when they refuse or are unable to pay inflated costs. Instead of compassion, families describe being treated with hostility, leaving them feeling bullied and trapped. - Misleading Scheduling & Cancellations Independent photographers who partnered with Enchanted Fairies have spoken out about chaotic scheduling, unfulfilled appointments, and families showing up to studios only to find costumes and props removed without notice. This has damaged reputations of local studios and left parents heartbroken. - Legal Scrutiny & Complaints The company has faced lawsuits, Better Business Bureau complaints, and mounting public backlash. What began as a whimsical concept has devolved into a business model many describe as exploitative and predatory.

My daughter was 8 years old at the time, I paid $25.00 & I went to the studio in Wyncote, PA to take pictures. When the lady got on the computer we looked at all the pictures when she told us the price of the pictures, I did not purchase any because they should of been honest of all the prices. If they had been honest, I would not take no pictures with them at all. The lady she kept saying we are not a photography studio. She was talking trash about other studios & I did not like that. This was very unprofessional. These pictures was thousands of dollars. Yes they take financing Affirm & others. At the studio they should of gave us the real prices. The $25.00 that I paid went to some charity. It should of went towards the pictures. I will never take none of my other children or grandkids here to take pictures. I already told all my co-workers. Please go somewhere else to take pictures. These pictures are not worth thousands of dollars.

The staff were unethical and rude!! We were treated terribly saying we were late for our appointment when they were the ones who misheard and made a mistake! This one persona was specially disrespectful asking me to calm down when he ignored me the entire time!

The shoot went great. The disaster started afterward. This has been by far the most unprofessional company I can remember dealing with. After the photoshoot you are scheduled for a zoom call to review the photos. Once you set that appointment you get reminders that if you cancel it you will forfeit any offers. The morning of our zoom call just an hour before its scheduled time, they canceled without explanation. Now they expect us to wait another 4-6 weeks to be rescheduled with no guarantees that they won’t do this again. I would not recommend. Currently working with Amex to cancel payment for our photoshoot since this was a waste of everyone’s time