Elizabeth
Seamless
Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.1,000+ brands rely on Emotive to deliver a 27x ROI on average and engage their customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is free to try, easy to use, and risk-free to get started. We offer a 5x ROI guarantee or your money back.
Emotive (emotive.io) has 124 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Walnut, California
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
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Showing 68 reviews with 5 stars · Clear filters
Elizabeth
Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.
Ryan H.
Great platform, and amazing support. My experience with emotive is very positive. I have tried all other platforms and switched from Klayvio and Attentive and this is by far the best SMS platform out there.
Lizzie's All-natural P.
I love emotive. Jen and Will have been super helpful with the entire process and I'm grateful that my business was contacted by this company because we have already began to see a return on our investment. If you are thinking about working with this company...don't walk, RUN and sign up now! they are amazing!!!
Shae J.
Wil and Jen were so helpful prior to starting the trial and throughout the entire trial period as well. They made sure to completely explain all kinds of guidelines and give a full rundown for anything I had questions on. They made the process extremely seamless and I had a great time working with them.
KyleQC Q.
Emotive is really helpful on the onboarding side of things. They genuinely want you to succeed. The team is friendly and knowledgeable. So far so good! I hope I can grow my SMS list and get some more sales.
ISLY N.
I’ve used several sms companies and the thing that sets Emotive apart is that we have a dedicated human being who cares about our success and works with us to create goals and continue to scale and use the platform to its best abilities. Emily, our customer success manager, is a delight and her insights are so helpful. Having a second person who helps us with copy is also hugely helpful. If we didn’t have this support team we would probably consider consolidating our sms with our email, so they are 100% the reason we use Emotive.
Jody M.
Emotive has it all: an attractive price point, reasonable terms and costs, excellent support, excellent communication, easy onboarding, a robust platform, and innovative content ideas. I am amazed at the level of support we receive, and it actually helps us in other aspects of our business. I cannot imagine moving to another provider — I can't see how any other company could beat the price, service, and experience.
Morgan
Emotive has been our go-to tool for SMS Marketing and what I love is that it's a platform that grows along with us. Their platform support is incredible, and the best part I if there is a feature we want that isn't there, I can suggest it and next thing I know it's there. Emotive truly has their customers in mind and I cannot tell you how incredible it is to work with them.