Leah A.
Incredible experience working with…
Incredible experience working with emotive. Supportive staff and seamless integration

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.1,000+ brands rely on Emotive to deliver a 27x ROI on average and engage their customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is free to try, easy to use, and risk-free to get started. We offer a 5x ROI guarantee or your money back.
Emotive (emotive.io) has 124 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 68 reviews with 5 stars · Clear filters
Leah A.
Incredible experience working with emotive. Supportive staff and seamless integration
Christopher P.
We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and shows exactly how each campaign is doing. Cost is competitive or better than other SMS companies. We are a large company that sends over 100 SMS message a month, and have always had great results with Emotive. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI, and relies on great service.
Stephanie
We couldn't be happier with the services provided by Emotive! Their SMS platform is user-friendly and incredibly effective for our marketing campaigns. Jun and Nikki have been fantastic to work with; anytime I need assistance, they are quick to provide updates. Recently, we observed a significant increase in conversions and engagement for Prime Day—a busy sale day for many. Our SMS campaign was an excellent way to reach our customers more quickly and effectively. Highly recommend for any business looking to boost their SMS marketing strategy!
Jeff
JC our Customer Success Manager is the best. Always quick to respond and sends helpful ideas to help grow our community.
Pranav G.
Great service, the best part I liked is to have strong support system that reduces your work load to great extent so we can focus on decision makings and other important tasks.
Trevor L.
Emotive is by far my favorite SMS platform...and I have tried them all! They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them into our Shopify. Their UI is so easy to use and they have tons of templates that you can pull from. They also have a great Slack community where you can connect with other users and get helpful tips and tricks. The list goes on and on with this company. I can't suggest them enough!!
Karim P.
JC @Emotive has been terrific! Always available when asked to connect and help. Very Happy!
Gary H.
We have been working with Emotive for two years and believe we hit it right with our new Customer Success Manager. The sky is the limit with JC for sure. Thanks so much for the effort. Keep up the good work!