D. M.
Attentive yet still lacking...
I made a purchase in early June and although the company has been very responsive and attentive to my emails, I have still NOT received the item that I purchased along with the order protection+warranty
Response from EmoderntechAug 14, 2026
We sincerely apologize that you have not yet received your order and the order protection and warranty you purchased. We understand how frustrating this must be, especially after waiting since early June. We appreciate your acknowledgment of our responsiveness and want to assure you that we take your concerns seriously. We have requested your order and contact information so we can locate the purchase, review its current status, and determine the appropriate resolution as quickly as possible. Our goal is to make sure this matter is properly addressed and that you receive either the order you purchased or an appropriate resolution. We appreciate your patience while we work to resolve this for you.