Eric S.
Have spent $5k and now I am blocked
Have spent $5k and now I am blocked. I have no idea why. There is no one to contact, no support and Em does not stand behind his guarantee, "This is a one-time purchase, so after you receive access you will have life-time access to the community!" I completed the University. I think the course is valuable and would like to have. my access restored. If Em doesn't restore access, then refund the $5K. update 9/25... was contacted on 9/24 and had access restored. Em reached out also to rectify actions. So I am relieved and good with the situation. I will say that there was no way to reach support once my account was blocked so that is why I had to reach out in some non-traditional ways. Em and his guys may want to take a look at how the plan and group is structured and make whatever tweaks are necessary. Thanks
Response from Stock Trading UniversitySep 24, 2026
Hi Eric, Thank you for taking the time to share your experience. We’re sorry to hear that you’ve felt blocked from the community and unable to get the support you need. We understand how frustrating that would be, especially after making a significant investment in your education. We reviewed the account connected to the email address used for your original purchase and can confirm that your lifetime community access remains active. Your access has not been removed, and you are still eligible to use the community and the resources included with your purchase. We also want to clarify that we have not located an open support request associated with that purchase email. Because account details cannot be discussed publicly, there may be a login issue, an email mismatch, or another access-related issue that we can best resolve directly with you. Please reach out to our support team through the support chat using the email address connected to your purchase. Our team can verify your account, help with login or access issues, and make sure you are able to access the community properly. If you no longer have access to that email address, please include your full name and any purchase details you have available so we can locate the account securely. We stand behind the lifetime-access commitment associated with your purchase, and we want to make sure you are able to use what you purchased. We appreciate you bringing this to our attention and look forward to helping get this resolved. — Emmanuel