Theresa M.
White glove delivery was fantastic.
White glove delivery was fantastic. Jade was great. Thanks!
emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Theresa M.
White glove delivery was fantastic. Jade was great. Thanks!
Matt
Quality and service was excellent. Jenny was great handling all of the delivery and set up
John Bailey G.
A+++ communication and delivery were excellent. Thanks Jenny!
Ron L.
Lourdes was great with constant communication. The actual purchase process was so clear and easy. They work with great white glove delivery folks and got everything exactly as promised on the date they committed to. Love our chairs too.
Windy J.
I had an excellent experience working with a gentleman by the name of Omar. From the moment I placed my furniture order, he handled everything step-by-step and kept me informed throughout the entire process. He stayed on top of every detail and kept me up-to-date right through delivery. Omar was professional, helpful, and truly went above and beyond to make sure everything went smoothly. I really appreciated his communication and excellent customer service. A heartfelt thank you.
Janice W.
The follow up by customer service was excellent. It was my first time experience ordering from this company and all aspects of the process from order to delivery was great! I will order again as the need arises. Thank you so much.
Stacye A.
My bedroom furniture finally arrived and I love it! The furniture is very high quality and the savings great versus a brick and mortar. Overall the experience was excellent. The communication was very timely and proactive to make sure we ordered what we intended in the correct sizes and understood the process. Lene and Mobi Ullah were my primary contacts and they were very responsive and proactive. I paid for white glove delivery and the service received was perfect. They arrived on time, everything was well packaged and protected, they put everything together and placed where I wanted it and hauled off all the trash. My only complaint was because we don’t live in a major city it took two weeks longer for the final delivery to the house. The furniture was shipped to Houston and then final mile delivery took a while to coordinate because they only delivered to our area every few weeks and there was not a lot of flexibility on days or times.
John R.
Delivery was great, stools are amazing and price was excellent! A +++