emmamason.comReviews of emmamason.com

I am very impressed with your customer service team. Success Manager Drichsen kept me informed as to when the delivery would be made and also what to expect at delivery time. This was very important to me as I am in FL and would not be in Ga to take delivery. Our GA neighbors would oversee delivery. They are in their late 80s. I explained this to Drichsen who I am sure passed this on to the delivery team. Delivery went well, and in a timely fashion. I received a follow-up call today from Drichsen, checking on the delivery as well. Excellent customer care! Thank you, Drichsen, for your care and concern. 8

My experience was perfect. Although my order took a bit longer than usual, Jade was excellent at communicating with me while waiting for my furniture. She was professional, as were the delivery team. My furniture was perfect and worth the wait.

I finally got my Kincaid buffet i been dreaming for to match my dining table for a couple of years. I should have purchased it when i purchased my table. The wait was well worth it. Emma Mason kept me informed along the way as the order progressed. They gave me better price on the item than another company. They even followed up after I received the item. A big company in the area wouldn’t do that you would have to constantly do that. I’ve dealt with one on a couch that was damaged so I just gave up they wouldn’t stand up to their warranty & they are a big chain. Emma Mason is my first online furniture purchase & won’t be my last1

Great people to work with ,

Nadir was great always kept me up to date and was always there !!

Customer service was fantastic. I had several questions concerning the furniture I was ordering. I called many times and every time they were helpful, professional and friendly. Great job. Will use again and 100% recommend.

We ordered a desk that came in 4 pieces. Delivery was straightforward, timely and easy. Jade kept us apprised of the status of the order throughout the process and was very helpful. We’d order from here again.

Couldn't be more satisfied. We had our furniture as promised and without a hitch.