emmamason.comReviews of emmamason.com

Probably the best thing about this entire purchase was Jade Tescon. My wife and I tried to buy these chairs both locally as well as other places and ran into either apathy, rudeness or simply out of stock. While this purchase took a long time to work through Jade continuously followed up throughout the process, providing updates and information along the way. The chairs were packed amazingly so there were no issues with damage. The delivery folks were quick and polite. Ultimately, the chairs are beautiful and fit perfectly in our office. Our thanks again to Jade for a great job and exceptionally professional customer service. Would seek her out again to work with if possible!!

The set up was great and all furniture came in perfect condition. Thanks!

Product price and customer service were great. Carl and Jade were very helpful and kept me updated regularly. They were a great help making sure everything went smoothly with delivery. Jade called the day before delivery and day after to assure all had gone well. My only disappointment with the process is that when you are ordering you have no idea that it will be a month or two before your furniture arrives. I wish that was more transparent before ordering (maybe it is on the site someplace I just didn’t see it?). I would recommned Emma Mason to anyone shopping for furniture! Thank you Jade and Carl

I was nervous about ordering online. This company had significantly better prices, so I decided to give it a chance. Our furniture came within 2 weeks of my order and the delivery was quick and easy. I would definitely order from them again. I ordered a full sized couch and love seat.

Drichsen communicated well and the delivery process was very smooth. The team that delivered the furniture was efficient and knowledgeable. All went well!

D Richson / delivery guys made it super easy for me. Everything was perfect.

Product was perfect and customer service was very helpful and kept me updated regularly. Nadir was a great help making sure everything went smoothly with delivery

I don't think I've ever had customer service as good as this. Drichsen kept me informed every step of the way, from placing an order, when it was shipped by the manufacturer to them, when it was going to be shipped to their local delivery team and then on the day of delivery and then checking everything was delivered correctly. They had great products at a great price and "over delivered" on customer service. Would certainly recommend them to anyone, they can be trusted to do a great job.