emmamason.comReviews of emmamason.com

I got what I ordered, they were exactly as expected, and Jade (and everyone else at Emma Mason) were very friendly and helpful during the whole process!!!

Seamless ordering process. Let me know where ordering stood at all steps. Loved the follow up call to ensure my furniture was delivered without issue.

Staff communication was fantastic. I received texts and emails all throughout the process. The table I bought was on back order and I never worried about whether they forgot about me or were giving me the run around. They were also very responsive to questions.

My order came quickly and I was kept updated on the delivery schedule. Kevin and David came right and time and meticulously assembled my tv unit. They were very thorough. My item came in perfect condition and I’m very pleased.

Fair pricing, reasonable white glove delivery shipping. Must be prepared for long wait time for shipping, but if not in a hurry it’s worth the wait.

Samantha was great! I was having an issue ordering online. I called Samantha and she greeted me by name and knew the status of my ordering process. She was incredibly helpful and polite. Awesome service! Thank you Samantha for your help and time!

HI I just placed an order online and had several questions so not only was the chat helpful but I also called the number listed on their site and Greg was able to answer all of my questions. Greg was extremely helpful and knowledgeable about the product. I'm excited to receive my sofa which hopefully will be arriving in about a month.

Sean was a good listener and helps answer questions easily making the order process simple and hassle free.