emmamason.comReviews of emmamason.com

Great, reliable customer service

My delivery came a day early, which was nice. I was contacted 30 minutes prior to the delivery as expected. The men that delivered my item worked quickly and followed through with all the white glove service promises. They were also very nice and friendly.

I was so excited to find the office furniture I wanted at a more reasonable cost than what was offered by the big box furniture store in my area. I had to wait a couple weeks for delivery, but it was SO WORTH IT! Jade has been my customer service representative and kept me informed as to the progress of the shipment. She arranged for a fantastic delivery service that was truly white glove service. I highly recommend Emma Mason to you all!

Very competitive pricing, great updates online on tracking and order status, product has described, and the delivery staff were great. 👍

Drischen was very helpful. She provided great communication, to ensure a timely delivery!

Loved the overall experience. Customer service was amazing. Had to make changes to the order (color) and they called me immediately and made the change. From order to delivery took 4 weeks. Would highly recommend them.

The couch was delivered about 8 weeks before it was first expected. The in house delivery was about 15 minutes into the delivery window by 2 very pleasant young men. The new couch seemed to be in very good shape.

They were very communicative regarding the delivery process and what to expect. The delivery went very smoothly and the furniture piece is beautiful, great quality. I would order from this company again.